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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,645 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Oct 19, 2014

      Optimistic about giving it that 5th star soon.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Truly amazing product that WILL change the game once execution complete. Thankful and excited to be a part of it. -Tons of smart people that are fun to work with. -I have had two direct bosses during my time here, and both have been awesome. -Compensation feels good, though I came from outside the tech industry, so hard to say if folks complaining are justified or greedy. -Every day I go to work happy, and I have had jobs in the past where that is not true.

      Cons

      -Leadership changes during 2014 (San Francisco). both comings and goingings, have been a distraction, and in some cases resulted in lay-offs that looked bad (even if they might have been justified). -Some (but only a minority) do not know who will listen to them when they feel their manager doesn't hear them. -I'm not a fan, in general, of companies using contract workers as "try before you buy" employees. Unless they know it's a short term project need, companies should commit to employees from the beginning.

      avatar
      Xero Response
      11y
      Anyone in management, up to and especially Rod, would love to hear about issues. We're available anytime -- pick one that you feel comfortable with and give us your thoughts and ideas. The People team in SF are good listeners if someone just needs to be heard.
      3.0
      Oct 19, 2014

      Lots to learn about people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of nice, friendly people to work with. Nice offices.

      Cons

      Very little career development- they scrapped the bonus so now there is no incentive for Managers to measure performance or have any interest in developing their staff. This includes no professional development and no study budget for general staff. Only Managers seem to get trained. Perks/Salary - for a company with this many employees there are no perks, no decent health care benefits, no childcare, no car parking, no gym membership etc. Salary is low market rate at best and certainly doesn't make up for the fact there are no benefits as part of the package Communication - Terrible at communication, multiple channels with no consistent approach, you only find out things through the grapevine. Often feel disconnected to what other teams are doing and often working in silo with duplicated results because of it.

      avatar
      Xero Response
      11y
      Our best kept secret seems to be the Learning & Development group -- you can find them very active on Home. We are in the process of putting out broader communication around the programs we have to offer for all levels of staff and the budgets we have in place to support career development. On the benefits front, as we review for this year, we will be adding more to a pretty competitive slate. We hope you gave us your thoughts of your priorities in the recent survey.
      5.0
      Oct 19, 2014

      Great company to work for, if you're passionate about your job

      Quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Proactive, friendly and passionate team members, excellent developers * Forward-focused, growth-oriented company, looking at the long-term plan * Very good compensation and stock sharing options. * Great offices, free coffee Very motivating being part of a company that's really changing the game in Accounting software worldwide.

      Cons

      * Rapid growth is a challenge no-matter how great the company is, though they are taking steps to keep the same awesome Xero culture everywhere.

      Viewing 1603 - 1605 of 1,645 Reviews
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      Glassdoor has 1,738 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.