Xero reviews

3.5

58% would recommend to a friend

(1,647 total reviews)
avatar

Sukhinder Singh Cassidy

50% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Xero had previously had a great culture, with creative, smart and motivated staff.

Cons

American style leadership is all about squeezing every last drop of blood from every employee, making them work long hours, and putting them under massive pressure. The difference from Australia/NZ leadership vs USA management style is stark.

1.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Some team mates from legacy times, there really are no pros

Cons

Toxic positivity, toxic culture, new managers with no skills, managers set their own rules outside the company, HR (PX) know of problems but are the companies puppets and cover for incompetent managers, ultra low pay for industry, roles and expectations, training is not relevant to positions, high staff turnover due to manager problems, they say career progression for everyone but very few people ever get to move up, female colleagues struggle to move up even more as females are rarely promoted in the sales team even though better results, tech supplied to do job is now watered down, in office requirement but not enough space to people to work in Sydney office, company is no longer client centric or 'human', company has no values or morals, the culture that once was is no more, the principals the company was founded on are a distant memory, directives are manic and out of touch, decisions for Australia are all made in US with no concept of client and industry, internal staff suspect a lot of these reviews are written by the comany to up the rating

1.0
Feb 27, 2024

A #beautiful culture dismantled so quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good, smart genuine people still left after the "Reset" Good work life balance Decent perks

Cons

New CEO and CPO are arrogant and clueless Product decisions being made with no customer research by leadership Culture has changed from a connected and friendly team environment all inspired by making life better for our customers. To new American management suite surrounding themselves with "Yes" people. It's sad to see how quickly a #beautiful culture can be destroyed

Viewing 280 - 282 of 1,647 Reviews

Glassdoor has 1,740 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.