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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,646 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Jul 21, 2019

      Losing the #human aspect

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the best people I’ve worked with, trying their absolute best despite management making life difficult.

      Cons

      Too much “crunch” time. Superhuman effort is now expected, leading to burnout and fatigue. HR (or PX as they like to call them) have no idea what they’re doing. A lot of staff turnover - forcing out Sergio after all he’s done for Xero, and others was criminal - leading to a lack of leadership in key areas like security. Turnover and closing down offices leads to insecurity and fear elsewhere - if San Francisco can go, who’s next? Sham internal promotion processes - interviews not conducted in good faith because a decision has already been made.

      2.0
      Nov 23, 2016

      Good place for kids that need training wheels

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product is simple to understand People are friendly

      Cons

      You get bored after three months because your role is totally not challenging. A lot of people seem to be coasting looking for opportunities on the outside If you're ambitious, smart and learn quickly you'll burn through this place in a few months

      avatar
      Xero Response
      9y
      Hi there Thank you for taking the time to place some feedback. We do aim to conduct exit interviews with all our departing employees so I am sorry to hear that we may have missed a couple. We have recently moved our exit interview process to manage these through workday so there is a chance they got stuck in the system (they are not compulsory, but we like to meet with everyone before they leave to get their thoughts and feedback). I have spoken with the team here and we are going to be extra vigilant with this moving forward. We want all our employees to enjoy their roles and feel suitably challenged.I would be happy to chat further with you on the points you have raised if you are open to that. Please drop me a line at linda.bateson@xero.com if you would like to set this up. Thanks
      1.0
      Mar 16, 2025

      Inept leadership extremely confident in themselves

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good work life balance - Currently employed in a tough market

      Cons

      - Pay is subpar - Performance reviews are some of the worst I've ever experienced - Senior leadership doesn't know what it takes to run a performant engineering capability - Senior leadership are so overconfident in their decisions that they get visibly angry when questioned about their laughably poor decisions - Little to no autonomy as an engineer - Nearly impossible to work at a decent level of productivity due to the huge bureaucratic overhead (which Senior leadership continue to lie about)

      Viewing 277 - 279 of 1,646 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.