Xero reviews

3.5

58% would recommend to a friend

(1,646 total reviews)
avatar

Sukhinder Singh Cassidy

51% approve of CEO

43% positive business outlook

Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 17, 2016

Very happy to move on

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really cool people. CEO great guy. Great product. Looks good on a resume. New offices. Social club organises great events.

Cons

Depending on your department and whether you're in one of their newer locations, forget about having a personal life or any sort of balance - you'll be exhausted. Probably better for young 20-somethings who are happy to give their soul and all their time. Don't even think about it if you have a family. The expectation to always be "on" is huge. You can be inexperienced and get into management if you know the right people. "Just get it done" was a phrase too often heard.

3.0
Jul 13, 2025

Culture change

Recommend
CEO approval
Business Outlook

Pros

Good benefits - Leave, employee share scheme, volunteer days. Opportunities to move internally and broaden experience

Cons

The antipodean culture that made Xero a great community and place to work is no longer. The culture is becoming heavily Americanised and focuses on individual drive over community and team culture. This can be good as there is opportunity for bonus equity but the overall effect hasn’t been positive for day to day work so sadly I can’t recommend Xero as a place to work anymore.

3.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

When I first started in this role, the culture was top tier. Very open, authentic and transparent workplace. Maternity leave benefits are six months, extra leave is wonderful, hours are what they say they are.

Cons

New American focus really changed the vibe. Huge redundacies and lack of transparency in the process. Left team with not enough resources, and some of the best people were let go. Productivity dropped as a result.

Viewing 295 - 297 of 1,646 Reviews

Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.