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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,646 total reviews)
      avatar

      Sukhinder Singh Cassidy

      51% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Sep 28, 2023

      Not living up to potential

      Data specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      An awesome company with an amazing bunch of awesome people Great ideas and a strong ethic in protecting clients from harm Good support from IT and HR in onboarding Flexible working arrangement to work permanently remotely

      Cons

      Has no policies to support indigenous peoples in the workplace or as customers Senior management enables toxic people leaders The odd bad egg, REALLY bad egg, in middle management will wreck this company with the blessing of senior management At the time the data system was a trainwreck from growing too big too fast without good architectural oversight. A modernisation project was underway but it wasn't well guided

      1.0
      Nov 28, 2020

      Entry level product and exaggerated company culture

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, location, well-being leave, work hours, coffee machine,

      Cons

      Poor product, which is entry level accounting software in comparison to competitors, this software is mostly suited for people with no accounting experience/small businesses. A product you’ll not believe in but will be forced to believe in like it’s just revolutionised the financial industry! The product is over hyped as being better than competitors. Job role is basic and exaggerated, apparently you’ll do the best work in your life by working at Xero (by telling customers how to click on certain tabs and helping them via TeamViewer) which many call centres in India do. They’ll lie to you during your interview about how great and technical the job role is. Fake culture, full of 21 year olds, fresh out of school and Amazon warehouse workers, apparently they hire smart people and only smart people. Google hire very smart people! Excuses such as hyper growth and it’s not for everyone to cover up the damaged culture. Seen many Black and Asian hires get bullied or hired to get fired. Luckily for me though, I didn’t fit in that category but I’m a liberal millennial who believes in fair treatment.

      avatar
      Xero Response
      5y
      Thank you for sharing your feedback. We're proud of how we support our communities, both internally and with our partners and small business owners. We also work hard to champion a diverse and inclusive environment so we're disappointed this has not been your experience. Your feedback is appreciated; we will continue to review this and we wish you the best in your career.
      1.0
      Sep 12, 2020

      Culture of exclusion and bullying

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is good which is why many don't leave. Free bread and drinks. LTI Scheme - You get to own a few shares.

      Cons

      Culture of exclusion and bullying is all I can say. People from certain backgrounds also get discriminated and will face many hurdles. Xero has bad leadership and it feels more like being at college or school than working at a tech company because its about how cool and popular you are, many young employees which explains the situation here. A business thats trying to be like Google but is not on that level and will not be.

      avatar
      Xero Response
      5y
      Thank you for sharing your thoughts - we take these very seriously. We’re disappointed to hear of your experience and we believe this isn’t reflective of the culture we work hard to cultivate at Xero. We pride ourselves on a human and inclusive culture and encourage you to reach out and speak to Liz Crump in People Experience who is keen to address your concerns directly so we can understand the situation and find a resolution for you. Thank you again for providing your feedback. ^CP
      Viewing 298 - 300 of 1,646 Reviews
      Related searches: Xero jobs | Xero salaries | Xero benefits | Xero interviews
      ReviewsXero reviews

      Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.