Xerox reviews

3.3

46% would recommend to a friend

(9,135 total reviews)
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Louie Pastor

89% approve of CEO

33% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Aug 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits, co-workers, work - family balance

Cons

Benefits, co-workers, work/family balance Xerox has taken a serious downturn over the last 5 years. Management is totally dysfunctional. Senior management has totally lost credibility, and middle management will knows it but will not dare say a word. Employees are left out in the cold to fend for themselves against unethical business practices. No pay increases for employees yet Ursula Burns gets a 3% raise on her multi-million dollar salary for her dismal performance. Revenues are down, moral at an all time low, stock price down, broken processes and customer dissatisfaction. What a shameful end to what was once a great American story.

2.0
Aug 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is great. Great printing products and services. Co-workers are good people to work with, despite the negative impact of declining morale.

Cons

-I reviewed almost 3 years ago, and little has changed. I believe things have gotten worse and can be summed up in 2 words - PAY CUTS. That's right, pay cuts, while Ms. Burns steadily rakes in the dough, sitting haughtily at State of Addresses with the President of the United States. Involuntary leaves and stack ranking is ridiculous as well. At the slow rate that employees are being developed, if at all, pay cuts, IRIFs, using contract workers and increased workloads, there will be no one left except sales people and managers. It baffles me that selling boxes is more valuable to this company than selling services. Services is what convinces customers to buy the products. Management has no (or bad?) direction and business direction is never clear. How can you build if you don't give any direction? The company is all screwed up, looking good on paper but losing customers and product satisfaction at an exponential rate. -Many associates have never met their managers face to face. -Performance evaluations are non-existent. -Benefits are increasingly becoming terrible. Employees are being juiced for blood like turnips, until dried up and then discarded, but never replaced.U -Upper level management is too concerned with saving and increasing revenue at the expense of keeping good employees. They don't seem to realize that the less people they have to manage, they too will be out of a job!

1.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Xerox provides excellent benefits, medical, dental, vision, 401K, affiliate programs for employee discounts. The Xerox brand is recognized world wide. Entry-level positions are given decent salaries with some opportunity for internal promotion.

Cons

Expenses are scrutinized to the penny, cell phone bills are reveiwed for personal usage, meals are not reimbursed when making sales calls within 50 miles of your home - you are expected to drive home for lunch. Xerox discriminates against women paying men $10-25K annually more for the same job with the same title. These same women have out-performed the men in these positions. Xerox has several EEOC lawsuits and investigations for Title 7 discrimation.

Viewing 367 - 369 of 9,135 Reviews

Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.