Xerox reviews

Terrible attitudes, terrible management, lack of communication, lack of trust, lack of loyalty, no sense of urgency. Employees are selfish and the culture is to look out for yourself and throw other employees under the bus. No teamwork, and management is only worried about saving their jobs and does not care about employees. No 401k match for 2 years. Employees are rude and non-responsive to customers and also to other internal employees. Management is often inexperienced and will not react to problems because they do not want other employees to quit. DO NOT WORK HERE. YOU WILL REGRET IT

... Let's say you have advanced in knowledge within a certain infrastructure -- meaning, you've learned all the highlights and challenges of the account, and you become the unwritten "manager" of said account -- you will NOT be recognized by "middle management" (and you have no idea who your manager is, either because you've never met them -- you've never had to deal to them because you run your account like a well-oiled machine -- and management will only show up to your account during contract negotiations (and they absolutely will steal your credit if a new contract is signed -- yes, this happened to me) or they'll contact you to remind you to complete your Mid/Full Year Review, so *they* wont get in trouble by *their* manager! Xerox does not offer a pay raise, unless it is to their own benefit. If you are the unwritten manager of an account, and you decide to request a pay raise -- I've had managers say without skipping a heartbeat: "I don't give raises -- you're lucky you have a job!"... and when you DO get some type of promotion, it's due to a new factor that has been added to the customer contract in a position that you've already been doing -- this is called Added Value. However, the added value benefits Xerox 100%, and you may get this title change and a small promotion, but you'll most definitely feel the humiliation when you get that $20 Office Depot gift card as a "Thank You"! Middle Management is a joke -- they're simply blue-collared employees who have the gift of gab, and who can make impulsive decisions, not based on experience, but luck. Upper management happens to see these middle-management as worker drones... which is exactly what they are -- however, these gift-of-gab-drones will go to the lower level employee for answers to a topic they have only a hint of knowledge in -- and these lower level employees are the ones who actually are the boots-on-the-ground people with the skills and knowledge... all while these Wall Street Wannabe's will take your words, plagiarize your emails, and shove that big, fat bonus that comes from the signing of the new account -- but hey, at least you'll get a $20 gift card out of the multi-million dollar deal they you helped seal...