Xerox reviews

3.3

46% would recommend to a friend

(9,136 total reviews)
avatar

Louie Pastor

89% approve of CEO

33% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
2.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

It's a comfortable, relatively friendly environment. I never had a problem with the staff, and the place is kept clean and pleasant to work in.

Cons

The pay system is based heavily off of reviews, and one bad review from one irate customer is all it takes to dock your pay 3-4$ an hour for a stupidly long time. At least a month or more. There was never any hope of meeting the impossible standards they set, since one irate, entitled customer was all it took to lose the closest thing they had to decent pay. Even their "best pay" was a meager amount that barely made it worth coming in. And don't even talk about the benefits, because what they offer is a joke in terms of medical/dental. You're basically working just to pay your premium if you take them... or your deductibles, out-of-pocket, etc.

1.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Before Xerox destroyed Global Imaging Systems, it was amazing .

Cons

Xerox signed a contract with $1.3 billion contract with HCL out of Indian to outsource all of its administrative and support functions, this was the fall of Xerox. The talent that was let go was the biggest loss for Xerox as a whole. Cut to 4 years after this rolled out, it is a well-known fact that any business that have Xerox machines and services HATE Xerox. I was at Arizona Office Technolgies, and all of Xerox's customer are going to competitors not to mention their whole sales department has left. Good job Xerox and XBS Southwest (formally Dahill) you have ruined yourself.

Viewing 397 - 399 of 9,136 Reviews

Glassdoor has 10,146 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.