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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      47% would recommend to a friend

      (9,138 total reviews)
      avatar

      Louie Pastor

      89% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      9K reviews
      2.0
      Sep 28, 2012

      Stay away from Customer Business Operations in the United States. This review pertains to Xerox and not Xerox Services.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Public Sector and Major accounts are challenging in the billing and cash organizations giving a sense of personal accomplishment.

      Cons

      No room for advancement unless you are in "the club" Talent, experience and expertise make no difference in a promotional aspect. Middle management is awful. In the last 5 years I have never seen so many bullies in one organization with the Operational management just turning in the other direction and not addressing poor management, lack luster performance by associates and non compliance. Morale is at an all time low due to no promotional opportunities within the organization and no management sign off when one is found in a different organization or in the field. No more customer focus. its all about making the bottom line number no matter how it is done.

      1.0
      Sep 27, 2012

      Very Poor - Management Needs to get some training or get over themselves

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You could be salary and get away with not working a full 40 hours if that is your thing. They allow you to preschedule sick days if that is your thing.

      Cons

      Lots of red tape. Your a project manager but only power you have is to add more time to your project and tell them where you are. Team is not use to any push and they dont like it. You are thought of as a " " if you try and motivate the team along. There is noone to go with as a open door policy. No HR on site and management will give you a very hard time if you have a complaint or a problem. I have never seen anything like it.

      3.0
      Sep 26, 2012

      It WAS a decent place to work as a Software Engineer

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours depending on the job you were on, and the people you worked with were usually great. Good benefits, but they are cutting back as the economy slows down.

      Cons

      Promotion, as with many companies, was dependent on how well you got along with people. Politics is a main stay of a large company. If you were selected as a fast tracker, your success was almost guaranteed, but if not then it is easy to just get lost in the shuffle. Software Engineering jobs are becoming scarcer in the company as it becomes more and more of a service company. At least to what it used to be.

      Viewing 8608 - 8610 of 9,138 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,149 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.