Xerox reviews

3.3

46% would recommend to a friend

(9,139 total reviews)
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Louie Pastor

89% approve of CEO

33% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Aug 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits, co-workers, work - family balance

Cons

Benefits, co-workers, work/family balance Xerox has taken a serious downturn over the last 5 years. Management is totally dysfunctional. Senior management has totally lost credibility, and middle management will knows it but will not dare say a word. Employees are left out in the cold to fend for themselves against unethical business practices. No pay increases for employees yet Ursula Burns gets a 3% raise on her multi-million dollar salary for her dismal performance. Revenues are down, moral at an all time low, stock price down, broken processes and customer dissatisfaction. What a shameful end to what was once a great American story.

1.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

training sometimes. not much else

Cons

Xerox is more concerned with xerox than it is with its customers. They have an awful service call center overseas that all our customers complain about. Instead of fixing the problem they have their service reps try to talk the customers into giving them a good survey. The R&D department has been shut down.

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Glassdoor has 10,149 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.