Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 684 reviews)); "Benefits were good and then" ((in 367 reviews)); "Work Life Balance is good and there is room for growth" ((in 338 reviews)); "Training was good and lots of help if you needed it" ((in 229 reviews)); "The legal department was fairly collegial and there were good work from home options." ((in 184 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 627 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 382 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 246 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 188 reviews)); "Constant contraction and layoffs." ((in 186 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by demographic groups

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Gender

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Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews

1.0

Jan 4, 2012

It was a fun place to work when I started 28+ years ago but the joy is fading fast.

Senior customer service engineer

Recommend

CEO approval

Business Outlook

Pros

As a customer service engineer, you are seldom in the same place all day. Constantly changing work situations, new challenges, keep the day interesting. Unfortunately, with the downsizing we have undergone lately, the days can be long and the number of miles traveled can be excessive. I have already driven over 70K in my 2010 company van.

Cons

You must learn to live on the salary that is the minimal that Xerox will pay. Empty promises about "bonus" programs that have the possibility to bring in income increases are never realized. Many tasks are directed to be done on a timeline created by managers who have no idea of the daily challenges placed on the workforce. Constant micromanaging by clueless front line managers create an atmosphere of mistrust and ever-decreasing morale.

1.0

Jan 2, 2012

Once great, employees no longer matter.

Middle manager

Recommend

CEO approval

Business Outlook

Pros

It beats unemployment. Certain groups find favor or remarkably flexible hours. If you fit the chosen group (ever shifting) you have significant opportunity to fail with minimal consequences.

Cons

Pay. Benefits. Advancement. Lack of senior management caring. Employees as commodities on a good day. No ethos. Management's view is "we manage and pay to the lowest common denominator." Reward and recognition is virtually non-existent for non-corporate officers. Employees (exempt) work ungodly hours due to inability to travel to do jobs while senior management hold meetings at Disney World Resort and attend Cirque du Soleil. Long term strategy is valid only until last week of quarter.

3.0

Dec 31, 2011

Survived for decades, but never really thrived, sort of like the company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A history of quality, albeit somewhat faded Have made transition to growing market of business services Good corporate values Strong worldwide brand

Cons

Retains traditional command-and-control management style Tend to view employees as liabilities (cost) rather than assets (knowledge) Technology business in declining market

Viewing 8800 - 8802 of 9,135 Reviews

Jobs at Xerox

receptionist / front desk

Print Production Associate

Delivery Driver / Installation Specialist

Xerox

Xerox reviews

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Reviews by job title

It was a fun place to work when I started 28+ years ago but the joy is fading fast.

Once great, employees no longer matter.

Survived for decades, but never really thrived, sort of like the company

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