Xerox reviews

3.3

44% would recommend to a friend

(9,134 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
4.0
Dec 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Good name recognition Great training - train all the time Good place to start your career Opens alot of doors for future career growth outside the company

Cons

Management practices favoritism Tend to make you believe you are very good at Xerox but will never make it anywhere else if you leave Very hard to grow into some great jobs without relocating to Rochester Alot of incompetence in management Tend to promote incompetent people instead of firing them Will ask you to cancel appointments to be at an internal event

2.0
Nov 28, 2010
Recommend
CEO approval
Business Outlook

Pros

People know the name (could be good or bad depending on how well you know the company) Fairly stable. Layoffs aren't massive compared to the number of employees, but rather frequent (3 layoffs in 1-1/2 years!

Cons

Xerox seems to be always behind the market, playing catch up with competitors, never the leader in the industry they created! If you don't fall into the 'Sales' or 'PARC Engineer' categories, you mean nothing to the company. Back-office infrastructure is critically out of date. Disorganized and inept! Company restructures repeatedly and without a discernible goal. Pay is well below standard for most positions below VP and Organization Leaders. No opportunity to advance. All upper management just keeps getting shuffled, but no one ever seems to move up. All raises (regardless of reason) have been frozen for a long time but company performance has been better than planned for the entire freeze period. Job descriptions are also intentionally under-stated in terms of workload and responsibility to seem like lateral moves and justify a lack raises in the future. Deadline for returning raises keeps getting extended and Xerox is laying off more people to make it happen - poor business decision! Employees get more frequent and more accurate updates about company news from newspapers than from management. There's NO HR! There is an HR rep, but HR and Operations Managers have made it clear that your direct Manager is your HR contact or the 800-hotline. The HR Rep is only there to advise Managers. You have no way to escalate HR issues involving your manager and managers are ill-equipped to deal with HR issues. This company has no clear direction and no respect for its rank and file employees. However, it will continue to exist for years to come with a diminishing relevance in the marketplace. That is, unless someone turns the place around.

2.0
Nov 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Some great technology in many areas. Growing customer base. Expanding professional services division. Awesome research arm (Xerox PARC). Some fun commercials. Many women in executive management positions.

Cons

No support for work-time training or pursuit of professional certifications. All must be performed on personal time. This is a problem when your job requires these skills and customers are looking for the certifications. Significant "old boy network" which keeps poor performers and lower skilled employees in place. If you're not in the network, watch out.

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Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.