Xerox reviews

3.3

44% would recommend to a friend

(9,128 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
4.0
Mar 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexibility of work hours. Ability to take care of personal issues without much grief from management. Challenge of working with new technologies.

Cons

Annual merit increases minimal. No effective way to reward the highest performers. Graded on the team result which allows some to slip on performance yet still get rewarded. Management always picks a new number to track and nitpick us about. No consistency of what target they want us to achieve.

4.0
Mar 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Your experience will vary depending on where and for whom you work. I had an amazing manager who took to heart the concept of work/life balance. She also skillfully directed me to tasks and projects that broadened and stretched me. Salary was very competitive. Benefits were ok, but they got worse over time. National healthcare would certainly help Xerox as well as other companies with the excessive financial burden of providing healthcare benefits.

Cons

Short term senior management vision. Cutting headcount looks good on paper, and in all honesty, the first couple rounds probably did get rid of some of the dead weight. But they've gone way past cutting the fat and are now into muscle and internal organs. It's ultimately an unsustainable strategy, and short-term makes it difficult to plan and execute with so much turmoil.

4.0
Mar 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Great place to work with opportunities to geographically move within the company structure. Fairly large campuses and diverse areas of employment allow you the ability to look at other types of jobs when and if internal recruitments become available. They keep a great population of new-era competent employees on staff while tollerating a small population of incompetent dinasaurs that barely completed high school who have been there for 30+ years. Those folks will keep the young bucks busy picking up the pieces. Middle and lower managment people are really great people to work for especially in the engineering areas. Sales and customer support areas are salt mines with slave driver managers obsessing over numbers and statistics. Really depends on which section you work in will determine how great a manger or director you'll work for. Large diversivied organization!

Cons

WIth respect to executive managment, don't expect to be anything other than a number. The Band B Executives can't even remember your name and if it wasn't for your name badge wouldn't even know your a Xerox employee. Their annual employee engagement process isn't embraced very well by middle managment. You will notice that most if not all jobs internally posted at Xerox require you to have advanced college degrees and several years experience already doing the job somewhere else. Never expect to see an entry level position. If you enter the company at the height of your current line of work, go back to school using their college tuition assistance program (great benefit!!) you will have to put in your required tenure (endentured servitude for 2-3 years), then quit your job and go get a lower paying entry level job somewhere else until you acquire the necessary experience, then hope to get a job back within the company. Their over obsesion with Lean Six Sigma will eventually have all jobs sub contracted out to sub family wage jobs or will be put out over seas like most of their manufacturing is now. Never think that your job is secure. Even if you get into managment, you need to be sure that you have at least 15 employees under you and be concious of the fact that you bring something to the company nobody else can. If not, your job isn't secure and you shouldn't plan on retiring there. The annual VRIF and IRIFs cause a significant amount of stress and in the last 5 years are almost guranteed like clock work (Voluntary Reduction in (work)Force aka; early buyouts and Involuntary Reduction in (work)Force - aka; Layoffs) Not all of this is the fault of the leadership but is more of a reaction to the companys stock falling drastically a number of years ago and the stock holders being up in arms over their return on investments demanding the company cut back, downside and get the cash back up in their pockets.

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