Xerox reviews

3.3

44% would recommend to a friend

(9,128 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
3.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Xerox provides a foundation to start a good career. If you are a self motivation ego centric class “A” person you will go far in the company. If not you will find yourself traversing a landscape of various jobs that will allow you to stay within the company for years with little promise of real challenge or failure. The culture is one of self-preservation and camaraderie in the face of corporate stagnation.

Cons

Xerox is dying from two fronts, one a internal cancer infecting the core of the workforce, the lack of meaningful communication on most levels and the fact that management has put on collective blinders to this fact has rendered knowledge a fractured tool within the ranks. Second is a solid strategy and focus of Xerox’s position in the market. The document company, The copier company, The (fill-in the blank) the company, Xerox is trying to be a jack of all trades and has loss focus on innovation this has lead to a weak amalgamation of services that leave the associates to provide with little corporate backing.

2.0
Mar 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Entrepreneurial Sales focused Compensation directly related to effort Good training Trips Decent colleagues

Cons

A company without direction It is seeking it's next golden egg but not finding it Poor at communicating ideas from management Not much communication Inability to Change/Innovate but when they decide to the early mover has already grabed market share Sales team has to be integrated into whole business Stop "rolling' you customers into longer term leases that is essentially a way of masking the truth. It does not add any value to Xerox nor to the customers. Maybe stick to hardware rather than the services and BPO areas where there is plenty of competition. Connect R&D to operational business

1.0
Mar 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Used to be a great brand name excellent minority workplace great marketing huge customer base good partnerships board of directors intertwined with many other corporate boards which can be good for selling large deals and helping with international sales

Cons

terrible management depressing environment poor pay products not competitive Japanese brands have smoked brand x very unrealistic goal setting process and reviews never feel like part of the company sales are outsiders not part of the "A" team arbitrary territory changes and comp plan changes comp plan not competitive stock is worthless and business is poorly run from a financial standpoint

Viewing 9058 - 9060 of 9,128 Reviews

Glassdoor has 10,136 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.