Xerox reviews

3.3

44% would recommend to a friend

(9,128 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
4.0
Feb 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Working with wonderful customers and fellow employees. You can have the ability to make a very good income if you choose to work very hard. A Sales Executive needs to find an inner motivation as many of the offices now require that the employees work from home. That means you do do have near the good water cooler conversations that you had in the past.

Cons

This job requires at least 60 plus hours per week to be successful. Younger people need to really pay attention to the retirement benefits as they have been greatly reduced. Do not rely on the promises of Xerox, but, make sure that you have your own additional plans that will take care of you in retirement.

2.0
Feb 23, 2009
Recommend
CEO approval
Business Outlook

Pros

If you like to work independently with little or no management oversight, then Xerox is the place for you. You manage yourself! They have a decent 401k plan and tuition reimbursement..

Cons

With the lack of managerial oversight comes a huge lack in communication. There is also no room for growth opportunities or promotions or raises. With that, you can expect to be doing the same job or jobs with similar duties for several years before making a change within the company or getting recognized for your hard work. A lot of people within the company don't seem to mind, but I do. Some people do mind, but are afraid of losing their jobs. Maybe that is why Xerox is great for them. Also, managers only seem to care about where to save a dollar as opposed to really grooming their associates to become better assets for the company. Positions are not created and there is no concrete method of training. It is all static with in the company. There is a lack of creativity and innovation in drumming up business. It doesn't help that Xerox can be one of the most expensive in the industry when dealing with site management and services.

3.0
Feb 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Sales training, decent starting salary, independence and autonomy as a sales rep to make decisions on your own (before the commission split hits!). I also liked the diversity of employees. There are literally a million resources if you have questions or like continuous learning.

Cons

You may see others get preferential treatment. Management styles vary from micromanager to so lax there's no support. High pressure towards quarter end, which makes it transactional focused instead of relationship focused at times. Your territory may suck and management usually knows. It will be miserable if you don't sell.

Viewing 9064 - 9066 of 9,128 Reviews

Glassdoor has 10,136 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.