Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 373 reviews)); "Work Life Balance is good and there is room for growth" ((in 343 reviews)); "Training was great and Thorough" ((in 228 reviews)); "Flexible work hours, work from home, benefits" ((in 174 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 611 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 390 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 239 reviews)); "Constant contraction and layoffs." ((in 193 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 187 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Dec 22, 2016

Xerox - Top Five Worst Company to Work for

Production sales specialist

Recommend

CEO approval

Business Outlook

Pros

Still the best Technology....Good people who try.

Cons

Corporate cuts so deep customers are not supported. Reports to management about process inefficiencies fall on deaf ears. No loyalty to employees. You are truly a cog in a machine. Upper management manages from fear and threats for your job. For a company who supposedly embraces Lean Six Sigma we have the worst processes imaginable requiring sales people to spend 80% of their work week in front of the computer and on the phone trying to get pricing approvals and deal reviews approved. I can only compare it to the bureaucracy of the US Government.... All territories are not the same. Unreasonable sales quotas set for territories which cannot support them.

2.0

Nov 26, 2016

High stress and overworked

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay ok. People are pretty nice. Benefits are okay. Quick three day hire. Extensive training. Customer service telecommunications expierence. Trainers are great.

Cons

The training didn't cover every scenario. This job requires getting yelled at consistently by customers and supervisors. Getting verbal warnings over things that make no sense. I quit when told that even with a doctors note I would have to call in every day and make up the hours when i got back. Mandatory over time which some people cant do. Need management to be nicer to employees.

3.0

Sep 23, 2016

Xerox is lost

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people is the key benefit at Xerox. Rarely did I work with someone who was nothing but courteous. The business unit I worked in was all virtual, so working from home was wonderful.

Cons

Management has no clue about where to take Xerox. The executives do not understand the business and make poor decisions as a result. People are the key asset to the business and quarterly layoffs are the norm. If the business unit does not meet the quarterly goal, people are let go...regardless if they are a top performer or working with a client.

Viewing 241 - 243 of 9,135 Reviews

Jobs at Xerox

receptionist / front desk

Print Production Associate

Help Desk Technician (Part Time)

Xerox

Xerox reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Xerox - Top Five Worst Company to Work for

High stress and overworked

Xerox is lost

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