Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)
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Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
4.0
May 4, 2016

Great experience

Recommend
CEO approval
Business Outlook

Pros

Many opportunities for advancement if you want to advance. Advancement can happen as soon as 30 days with the company depending on the account you're working on and is determined by what you put in versus how long you've been there. The benefits are decent, nothing to write home about as they are your basic health, dental, and vision package. You also get 401 after 90 days matched which is nice. Overall I enjoyed my time with Xerox and would work with them again and again. (I worked with them previously as well).

Cons

Sigh....the inbalance sometimes got nerve wrecking. There was a lot of office politics and things would not get done until something went wrong. That was my one big frustration with the company is they were reactionary. I worked on a big name client's account and while on the surface it looked like we had the issues handled and were working to solve any problems, below the surface we were a mess! Miscommunication, missteps, and constant changes to big parts of policy were stressful. I say to anyone that goes to work for Xerox, be prepared for a rocky road with long hours and lots of work. If you like a challenge with a big CAREER advancement pay off then go for it. But if you just want to climb the ranks by putting in time on an easy course, then this isn't for you.

3.0
Apr 25, 2016

Inside Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big company, name recognition, good co-workers who are doing their best with ever more limited resources.

Cons

Lost its way, trying to find its direction, letting good people go leaving holes in processes. Wages out of whack with the market, makes leaving the company desirable.

4.0
Apr 22, 2016

Customer Service - Direct Express

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location; Management made great effort in helping with tips to improve abilities for better earning potential; Consistent work; Benefits were available; Wonderful coworkers

Cons

Mandatory overtime; Customers were often angry and difficult to calm

Viewing 250 - 252 of 9,135 Reviews

Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.