Xometry reviews

COO is a tyrant who belittles people on a daily basis. Condescending, unprofessional. Does not bring any value when you speak with them, seems to only serve the purpose of telling you how wrong you are with every decision you make. I don't understand how the CEO, who seems to be a genuine person who does care about most people, allows the COO to continue to represent the company the way they do. Sell Sell Sell environment, but once you sell, the support to follow through on what you sold is not as strong as the company would like you to think. Manufacturing company with sales reps with very little manufacturing experiences. Many managers do not understand what their employees need to do day in and day out to keep the operation going. Work life balance can easily be taken away. Company tries to offer as many manufacturing services as possible, and delivers mostly mediocre results instead of focusing on a few key services and perfecting them. Company still has a startup mindset when it comes to pushing work through, but wants to represent itself on the same stage as other larger technology companies. There seems to be very little investment into helping the day to day employee do their tasks for easily and efficiently. Must cover all holidays as the company doesn't shut down, so at least (1) person from your team will end up working in Christmas, Thanksgiving, Easter, Etc.

Xometry is trying to be a tech company but is not. They are a middleman that brokers deals from manufacturers directly. Orders with some complexity have to be manually quoted by the quoting team. Financially you can look at the earnings report as they are a public company. They are losing money with no profitability in sight. The executive team continues to push deals that are not profitable but push these through to keep top-line revenue from dropping (but it still is). They are spiraling out of control financially, and the current exec team makes knee-jerk reactions to stop the bleeding but are failing badly. They want to fire everyone who is not producing and have many good salespeople and managers get fired or quit without notice. The sales team is unmotivated with reasons out of their control and no fault of their own. The team has to sit through a daily huddle where they are hammered on about deals, barked at given zero support through the day. The sales team was mislead during the interview process regarding job duties. They were given mostly small accounts with unrealistic goals for growth. The sales team is forced to send customer names to the CEO so he can send form letters to customers. The team is scared to send these emails to the CEO in case he gets less than good results and will go on a rant with the exec team on how the salespeople don't do their jobs. There is no ongoing training, direction or realistic goals. The majority of the team did not hit their sales goals for 2022. The exec team needs to be more in touch with sales, mentoring, and career development. They constantly badmouth the front-line sales team when they control the organization's culture. This is your responsibility, and everyone at all levels knows you talk badly about us. The CSO should stop sending books. Instead, could you read them and try to change to culture? The VP needs to start standing up for their team. The CRO barks constantly and does nothing to drive revenue. If you are interested in joining the team, ask a few questions during the interview: How did the company perform to sales goal in 2022? How profitable is the organization? How much turnover do you have in sales? How many people on the sales team hit their 2022 goal? How many managers were let go or quit recently? What continued training will I receive? How does operations and sales interact? How much time will I spend chasing cases instead of selling? What is the current revenue of accounts I will receive, and what is my goal for 2023? If you want a job with no future, welcome to Xometry! You should be able to get hired quickly, as they hire most and as long as you hit 70% of your goal you will be fine. You wont make money but you can milk the base salary while you look for another job. It's a good if you don't have a job. Don't leave your current job for this sinking ship! This all starts from the top, and the CEO would rather send "Randygram" emails to customers instead of talking to his employees or fixing the issues that are in plain view. Don't have too much faith in your exec team during this downturn as they cannot pull you through.