Pros
The company provides on-the-job training and a company vehicle, which are valuable benefits. Service managers are supportive and actively work to train, assist, and empower technicians. There is significant potential for growth and improvement, though it is currently limited by the challenges outlined in the "Cons."
Cons
Upper management seems to prioritize corporate interests over employee well-being. While they emphasize a 'safety-first' culture, many employees feel it is not genuinely prioritized in practice. In my experiance, communication between departments is often frustratingly disjointed. Technicians feel understaffed, overworked, and often poorly equipped, with some experienced techs opting to use their own tools. The systems and software tools in place at the time of this review feel inadequate, poorly implemented, and mismanaged. Additionally, in my experience, the company provides a corporate credit card with minimal support, which has led to late fees with no clear way to dispute them.
