Is Zūm a good company to work for?

Zūm has an overall rating of 4.5 out of 5, based on over 275 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (10) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"• Dispatch team is great at keeping things on track" ((in 19 reviews)); "Management are great communicators and keep us in loop about the company’s mission and goals." ((in 18 reviews)); "great culture and considerate management" ((in 17 reviews)); "• Pay and benefits are competitive" ((in 16 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 13 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 10 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Zūm reviews

4.5

86% would recommend to a friend

(264 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zūm has an employee rating of 4.5 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 28% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

264 reviews

1.0

Mar 2, 2025

They will drop you quick

Router

Recommend

CEO approval

Business Outlook

Pros

Pay was sufficient for the cost of living

Cons

They will fire you at a drop of a dime no job security

5.0

Feb 28, 2025

Clear communication and growth opportunities

Sales

Recommend

CEO approval

Business Outlook

Pros

The leadership keeps staff informed about company goals through regular updates. Skilled and supportive colleagues, which makes the work more enjoyable. Real opportunities to develop sales and other skills. Access to advanced tools and resources that streamline the sales process.

Cons

No problems at this point

5.0

Feb 18, 2025

Positive work attitude and transparent communication

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- Teamwork makes daily operations run smoothly. - Communication is solid, and plans are always in place. - Managers listens and encourages problem-solving. - Management provides clear direction without micromanaging.

Cons

No real downsides, if something needs improvement, leadership takes feedback seriously.

Viewing 70 - 72 of 264 Reviews

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Jobs at Zūm

Collections & AR Manager (Remote, Seattle)

Senior Manager, Revenue Operations (Remote, Seattle)

Senior Manager, Revenue Accounting & Invoicing

Accounting Manager, Lease & Fixed Assets

Dispatcher / Trip Coordinator

Zūm

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They will drop you quick

Clear communication and growth opportunities

Positive work attitude and transparent communication

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