Is Zūm a good company to work for?

Zūm has an overall rating of 4.5 out of 5, based on over 275 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (10) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"Management are great communicators and keep us in loop about the company’s mission and goals." ((in 19 reviews)); "• Dispatch team is great at keeping things on track" ((in 18 reviews)); "great culture and considerate management" ((in 16 reviews)); "• Strong focus on transparent communication" ((in 14 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 12 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 10 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews)); "Work life balance is just as bad as companies around here paying much much better." ((in 3 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Zūm reviews

4.5

86% would recommend to a friend

(264 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Zūm has an employee rating of 4.5 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 28% above average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

264 reviews

5.0

Aug 27, 2024

Clear vision and good company mission

Anonymous

Recommend

CEO approval

Business Outlook

Pros

A positive and fun work culture that promotes collaboration and sharing responsibilities. There is no shortage of challenges or new projects that will test your skills, but this is what makes the job interesting. This dynamic environment ensures that you are constantly learning and growing professionally. The supportive atmosphere fosters teamwork and collective problem-solving, making each day both engaging and rewarding.

Cons

Moving up does not make your job easier but taking in more responsibilities

5.0

Aug 19, 2024

Constant support and improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

We place a high priority on communication and the exchange of ideas within our team. Frequently, we convene to discuss our experiences and explore improved methods for fulfilling our tasks. This collaborative approach is beneficial for everyone involved, fostering our professional development.

Cons

We still have some problems in terms of internal communications but these are being addressed

5.0

Aug 8, 2024

Clear vision and mission

Anonymous

Recommend

CEO approval

Business Outlook

Pros

This company is marked by a clear and compelling sense of purpose, fostering a well-organized and efficient work environment. Continuous training is offered to ensure that all employees have the tools they need to excel professionally. Promotions and rewards are based strictly on merit, reflecting the company's commitment to recognizing hard work and performance. It's a healthy workplace where everyone has an equal chance to succeed, supported by policies that ensure fairness and opportunity for all. Moreover, its inclusive and diverse nature allows employees to interact with a broad range of professionals, enriching every experience with valuable learning opportunities.

Cons

The volume of work varies from day to day but this is manageable

Viewing 97 - 99 of 264 Reviews

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