Question 1

Is Zūm a good company to work for?

Accepted Answer

Zūm has an overall rating of 4.5 out of 5, based on over 275 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous, Sales and Driver.

Question 2

Does Zūm pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 5% over the last 12 months.

Question 3

How satisfied are employees working at Zūm?

Accepted Answer

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

Question 4

What are the top reviewed jobs at Zūm?

Accepted Answer

Anonymous (33), Driver (13), Sales (11), School Bus Driver (10), Transportation (8), Manager (6), Bus Driver (5), Operations (5), Operations Specialist (5), Software Engineer (4), Operations Associate (3), Account Executive (2), Customer Success (2), Dispatcher (2), Engineer (2)

Question 5

What are the pros of working at Zūm according to real employee reviews?

Accepted Answer

"Management are great communicators and keep us in loop about the company’s mission and goals." ((in 19 reviews)); "• Dispatch team is great at keeping things on track" ((in 18 reviews)); "great culture and considerate management" ((in 16 reviews)); "• Strong focus on transparent communication" ((in 14 reviews)); "I am proud of what I have achieved so far and I am grateful to have such friendly colleagues." ((in 12 reviews))

Question 6

What are the cons of working at Zūm according to real employee reviews?

Accepted Answer

"Zum has the absolute worst leadership you can possibly imagine." ((in 10 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews)); "Work life balance is just as bad as companies around here paying much much better." ((in 3 reviews))

Question 7

What are employees saying about Zūm layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

Question 8

What are the top reviewed Zūm locations?

Accepted Answer

Redwood City, San Francisco, Seattle, Gardena, San Mateo, Palo Alto, Los Angeles, San Jose, Kansas City, California City, Orange, Walnut, Palm Springs, San Diego, Alameda, Oakland, Sunnyvale, Goleta, Santa Barbara, Spokane, Reading, Columbia, Jessup, Redwood Shores

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