Is Zūm a good company to work for?

Zūm has an overall rating of 4.5 out of 5, based on over 275 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 86% of employees would recommend working at Zūm to a friend and 85% have a positive outlook for the business. The best reviews about Zūm have been left by employees working as Anonymous , Sales and Driver .

Does Zūm pay their employees well?

According to anonymously submitted Glassdoor reviews, Zūm employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Zūm. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Zūm?

86% of Zūm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zūm 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Zūm?

Anonymous (33) , Driver (13) , Sales (11) , School Bus Driver (10) , Transportation (8) , Manager (6) , Bus Driver (5) , Operations (5) , Operations Specialist (5) , Software Engineer (4) , Operations Associate (3) , Account Executive (2) , Customer Success (2) , Dispatcher (2) , Engineer (2)

What are the pros of working at Zūm according to real employee reviews?

"• Dispatch team is great at keeping things on track" ((in 18 reviews)); "Management are great communicators and keep us in loop about the company’s mission and goals." ((in 18 reviews)); "great culture and considerate management" ((in 17 reviews)); "The pay is all right, and the benefits are competitive." ((in 15 reviews)); "• Strong focus on transparent communication" ((in 14 reviews))

What are the cons of working at Zūm according to real employee reviews?

"Zum has the absolute worst leadership you can possibly imagine." ((in 10 reviews)); "This starts at the very top: CEO and COO take ZERO responsibility for the short cuts and lack of resources available to support the relationships with schools." ((in 5 reviews))

What are employees saying about Zūm layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zūm layoffs and their outlook for job security at Zūm in 2026.

What are the top reviewed Zūm locations?

Redwood City , San Francisco , Seattle , Gardena , San Mateo , Palo Alto , Los Angeles , San Jose , Kansas City , California City , Orange , Walnut , Palm Springs , San Diego , Alameda , Oakland , Sunnyvale , Goleta , Santa Barbara , Spokane , Reading , Columbia , Jessup , Redwood Shores

Zūm reviews

4.5

86% would recommend to a friend

(264 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (264 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zūm has an employee rating of 4.5 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 28% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

264 reviews

2.0

Jan 8, 2021

Lack of engineering competence

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Some solid employees and some management professionals that are competent and have a solid vision and direction.

Cons

Total lack of technical ability on the engineering side. Subpar implementations of fairly easy programming paradigms.

1.0

Nov 13, 2020

traumatizing experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work alongside intelligent people, but they usually get laid off or find better opportunities after a short tenure at Zum.

Cons

The founders are quick to make poor decisions without consulting their colleagues then leave it to the team to put out the fires and fix their mistakes. No transparency at all. The executives do not have a clear vision of what they want Zum to be and do not take safety as a priority. There have been shady practices done operationally to keep the business afloat. No training opportunities, no room for growth. The company received a round of funding, hired loads of temp workers to solve problems rather than fixing current processes or building new software.

5.0

Sep 23, 2020

Great company 👍

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good management, nice office, interesting work

Cons

I don't see any cons at the moment

Viewing 232 - 234 of 264 Reviews

Top companies for "Compensation and Benefits" near you

Washington Metropolitan Area Transit Authority

4.1★Compensation & Benefits

Septa

3.6★Compensation & Benefits

Pitt Ohio Express

4.1★Compensation & Benefits

Regional Transportation District

3.7★Compensation & Benefits

Jobs at Zūm

Collections & AR Manager (Remote, Seattle)

Senior Manager, Revenue Accounting & Invoicing

Collections & AR Manager

Senior Manager, Revenue Operations (Remote, Seattle)

Zūm

Zūm reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lack of engineering competence

traumatizing experience

Great company 👍

Top companies for "Compensation and Benefits" near you

Jobs at Zūm

Zūm reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Zūm

Zūm reviews FAQs