ZS Associates reviews

3.5

62% would recommend to a friend

(9,872 total reviews)
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Pratap Khedkar

76% approve of CEO

64% positive business outlook

ZS Associates has an employee rating of 3.5 out of 5 stars, based on 9,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZS Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I've been on the client side, and I know ZS's ease of working with people and their genuine 'niceness' for lack of a better word is a huge advantage for this firm in winning projects. Most people are also hard working and intelligent. They have the right idea that data insights are the future for healthcare clients. Great people culture. Partners were extremely supportive of a staff member during a very stressful time and allowed them to focus on life without penalty even though it was one of the firm's busiest times. I will never forget that they did that for them. Pay and insurance were also very competitive.

Cons

Just my opinion - I think they were a little too focused on utilization and finance metrics (esp. margin) for each project. I think it is totally fine to do that in established areas like commercial/market access/sales where ZS excels, but in my opinion is not the best idea for their growth areas like PD RD etc., where expense management impacts who they put on the team and can cause burnout to the few experts they put on each team. More importantly, this can negatively affect the outcome/quality of their projects for newer clients and can negatively impact client's motivation to work with them in the long term.

1.0
Feb 10, 2024
Recommend
CEO approval
Business Outlook

Pros

They have good health benefits.

Cons

Princeton Office Manager and Admin Manager are AWFUL, they have been there for decades and have little personal life outside of work. Therefore the Princeton admin and facilities team are NOT family friendly and have zero work life balance. They are finally hiring again after years of people leaving and I hope any decent candidate sees this. If you are a talented professional, run.

2.0
Dec 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- People @ ZS - Diversity, Equity and Inclusion - Great place to start your career, but not sustainable in the long-term, unless you are an experienced hire, transitioning to consulting from traditional roles, or a fresh graduate who's joining as an Associate.

Cons

Promotion criteria at ZS seems to be based more on tenure rather than performance. High-performing employees are not properly recognized or rewarded, leaving them question the level of efforts they are putting into a project. The absence of a clear promotion structure has led to several complacent middle to upper-level managers, who are either aloof or lacked inter-personal/people management skills. I once worked with a manager who was totally aloof from the project, and when I mentioned this in their performance reviews, I couldn't find projects anymore within my office. Ultimately, I had to network with PAMs from a different office to get staffed. Furthermore, due to fractional staffing model, I was constantly juggling 3-4 projects at once. This took a significant toll on both my physical and mental well-being. When I mentioned this to my PAM, they asked me how others are able to manage. The upper level management is poor, providing no clear sense of direction on where the company is heading, leaving employees anxious about their future within the organization.

Viewing 67 - 69 of 9,872 Reviews

Glassdoor has 10,436 ZS Associates reviews submitted anonymously by ZS Associates employees. Read employee reviews and ratings on Glassdoor to decide if ZS Associates is right for you.