ZS Associates reviews

3.5

62% would recommend to a friend

(9,835 total reviews)
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Pratap Khedkar

76% approve of CEO

65% positive business outlook

ZS Associates has an employee rating of 3.5 out of 5 stars, based on 9,835 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZS Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

10K reviews
2.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

- young people - team outings - corporate feel - less travel compared to other consulting firms (but you make up for that with hours worked)

Cons

- decline in quality of people and the work - many managers don't know what it means to actually help the client rather than just sell them mundane work that isn't challenging or innovative - loss of reputation in pharma industry (clients are starting to see that the price for ZS offerings is not as meaningful as they'd like) - drastic culture change due to rapid growth (significant decline in culture) - rapid burn out - long and late offshore calls with India cut into your work life balance. The office tried to tell us that it was manageable and we just needed to "put our foot down" --> not quite possible when onshore is client facing and has immediate demands and offshore is just not equipped to provider higher level insights or analysis, resulting in a lot of re-work from onshore. - managers selling/staffing analysts/ACs on repeat projects that are mundane and not great for learning (lacks innovation in these type of projects) - arrogant principals who somehow got to where they are spewing BS but not really knowing how to consult. Overall quality of people have continuously declined and resulted in no one caring about each other, their work, or their clients - Firm doesn't really know how to do other type of work, your career is silo-ed into one thing. They prefer people have deep expertise in one thing rather than general/broad expertise (they'll say this isn't true but once it comes time for reviews, generalists are penalized for multiple review cycles and are slower to be promoted)

2.0
Jun 12, 2014

Staffing model is not desirable

Recommend
CEO approval
Business Outlook

Pros

Challenging and interesting work. Smart people to work with. Less travel than other consulting firms.

Cons

Unlike other consulting firms, we are staffed on multiple projects, sometimes with multiple clients and multiple managers. It's really hard to manage and please everyone.

1.0
Jan 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Compensation is adequate Evanston is a nice location

Cons

A very restrictive work environment that focuses on perceived productivity over actual results (8:30am -5:30pm office hours at a minimum, working remotely highly discouraged, antiquated review process and poor work-life balance are several examples). Culture is productivity driven and does little to promote respect between employees or encourage team cohesion. Poor companywide vision with different consultants and departments making decisions in silos instead of as a unified company vision. Consultants and upper management agree to client engagements without understanding what resources the company can provide.

Viewing 25 - 27 of 9,835 Reviews

Glassdoor has 10,395 ZS Associates reviews submitted anonymously by ZS Associates employees. Read employee reviews and ratings on Glassdoor to decide if ZS Associates is right for you.