Zayo reviews

Operations, field engineering, and some of the Senior Management seem to have a combative attitude toward Sales. I'd almost rather be having my teeth drilled than deal with some of these people. We work very hard to maintain the base and bring new customers onto the network everyday and that keeps you here as well. Think about that next time Sales tries to work with you on a deal. Maybe some of the people at HQ should step down off their high horses and get out of their silos...just saying. Many groups are grossly under staffed, creating chaos and excessive work loads. Coming from another company, the amount of tasks and things pushed to Sales and Sales Engineers at Zayo absolutely amazes me. It seems like everything requires the cumbersome ICB process to get pricing. You will never be above water, especially in some of the verticals. The comp plan is a joke. It seems like paying at plan is unrealistic even if performance is good. Sales people want cash paid every month, not small ICC checks every quarter and stocks that take a year to vest. And when you leave, you lose ALL unvested stocks. Not sure why any company would do that to people who earned their commission and grew revenue.

Basically what's already been said in other Glassdoor reviews. I wouldn't be adding anything new. It's all true. And they're all symptoms of a deeper cultural problem that starts from the top. Reorganizations are constantly happening, but these are all small superficial changes that fail to address the real problems.