Zayo reviews

3.5

61% would recommend to a friend

(1,288 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work from home Decent benefits Collaborative teammates within the company

Cons

-constantly changing processes with little to no time to properly train. - micromanagement: This creates burnout within the team. Even when you do something well, those successes aren’t celebrated. - unrealistic KPIs, this group expects near perfection, but the constant changes makes it impossible to keep up. -favoritism within the group -what have you done for me lately mentality -when looking for advancement within the company, the way I was treated changed negatively -leadership lacks the ability to work any tickets in times of crisis -overly dependent on processes and not much thinking outside the box. -internal applications will be sent to your manager for approval, and this creates unnecessary tension

2.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is deceit and benefits ok Offers WFH and Hybrid Offers a yearly bonus based hitting yearly targets

Cons

No Work Life Balance Leadership takes on too much risk Leadership not aligned and makes rouge decisions without key stakeholder buy-in Frontline employees used as scapegoats to cover poor leadership decisions Many groups lack collaboration and throw each other under the bus Lacks diversity in leadership and C-level/upper position

5.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Zayo pays industry standard. Workload is not overloaded. Stays on top of training.

Cons

They could get wifi remote sites. Techs are hindered trying to do their job without it. In certain situations Zayo should have more than one tech on demanding or potential unsafe conditions.

Viewing 103 - 105 of 1,288 Reviews

Glassdoor has 1,383 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.