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      Zayo

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      Zayo reviews

      3.5

      61% would recommend to a friend

      (1,285 total reviews)

      Steve Smith

      60% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      Jul 13, 2013

      Self Absorbed Execs Focused Solely on Bottom Line

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced company, with huge potential for growth and employee opportunities. Co-workers are committed and hard-working. Zayo hires qualified and experienced staff.

      Cons

      Focus on shareholder growth at the cost of employee satisfaction = difficult to retain top talent. Lack of empathy and understanding for and of employee needs makes this a very difficult place to work. Zero work / life balance. CEO is very difficult to work with. Chief of staff is very difficult to work with.

      4.0
      Jul 11, 2013

      Humbling and Rewarding Experience

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - At Zayo you're working with some of the smartest folks in the industry. Seriously, I can't stress it enough, you're working with some very sharp individuals at Zayo. You're surround by MBAs and industry veterans at Zayo. - The ability to telecommute is fantastic. Makes it easy to handle car problems, stay home with a sick child, etc...I think this is a huge bonus and shows that Zayo trusts and empowers its employees. - Very little micro management. Its a gift and a curse but I like that I don't have someone looking over my shoulder. As long as you get your work done you're fine, but trust me they'll know if you're getting your work done. - The hours are long, but with the ability to telecommute you can be flexible in your hours. So work the standard 8-5, grab dinner with your family, and then wrap up anything left over from the day for a few hours. I know no one "wants" to work long hours, but you get out what you put in and if you're creative and great at time management you can make the hours work. - 15 days off to start. Not the best, but also far from the worst.

      Cons

      - Very little training. Although this wasn't a huge concern for me I can see how this can be a concern for others. But I think this does afford you the opportunity to learn things in the style that best suits your needs and this also allows you to show case your problem solving and critical thinking skills. Because there's no set "process" you can tweak the process and add new life into something that may be outdated. - Limited seating, monitors, phones, etc... - Sometimes the communication between product groups is mind-boggling. Working with your counterparts in other groups can be a lot like pulling teeth. I think it depends on the individual, but sometimes folks forget that we're all on the same team! - More accountability on the supporting teams and not just the project managers.

      avatar
      Zayo Response
      12y
      Thanks for the review. I agree product groups will need to find their way to be more synchronized with one another. This won't be mandated, but it will be encouraged. For a product group to thrive, it will need to address this -- so the incentive exists.
      3.0
      Jul 11, 2013

      Great flexibility, but not enough overal focus on employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Zayo offers great flexibility to employees, the biggest being the opportunity to work from home -Executive management tries to be as transparent as possible -Most executives make themselves accessible to employees and openly share their thoughts -Quarterly bonuses

      Cons

      -no 401k matching and no annual performance raises and raises in general are rarely given -lack of effort to keep good employees from leaving, general attitude seems to be we can always replace those good people who leave with new folks and probably at lower salaries -long hours are the expectation and the norm -too much focus on quantitative data. Quantitative data is important but there are also qualitative ways to measure employees -not enough focus on processes, everyone is too busy to spend enough time fixing and tweaking processes. Processes are also at times changed too often

      Viewing 1228 - 1230 of 1,285 Reviews
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      Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.