Zendesk reviews

3.6

66% would recommend to a friend

(2,177 total reviews)
avatar

Tom Eggemeier

60% approve of CEO

58% positive business outlook

Zendesk has an employee rating of 3.6 out of 5 stars, based on 2,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zendesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Feb 3, 2016

Excellent!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Actual work/life balance - Great supportive team environment - Excellent benefits - Ability to grow within the company

Cons

- Some processes are a little manual but this will change in the upcoming months

5.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Autonomy. Lots of skilled and experienced senior engineers to provide mentorship and guidance.

Cons

The company is expanding fast, so the culture may change.

5.0
Dec 20, 2015

It was a good position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good work environment w/ motivated people

Cons

There wasn't anything notable worth mentioning

Viewing 2170 - 2172 of 2,177 Reviews

Glassdoor has 2,524 Zendesk reviews submitted anonymously by Zendesk employees. Read employee reviews and ratings on Glassdoor to decide if Zendesk is right for you.