Zendesk reviews

3.6

66% would recommend to a friend

(2,177 total reviews)
avatar

Tom Eggemeier

60% approve of CEO

58% positive business outlook

Zendesk has an employee rating of 3.6 out of 5 stars, based on 2,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zendesk employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 24, 2014

young vibrant energetic company

Recommend
CEO approval
Business Outlook

Pros

great culture, fun, quirky lots of very smart people positive work place everyone has a common goal to provide a quality product to the market.

Cons

some overlap as areas of the business growing really fast with duplication of effort to achieve the goal. Lack of experience that some managers have who may be out of their depth?

3.0
Aug 26, 2014

Overall experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leader in the market. Good product.

Cons

Structure and processes not defined yet very solidly.

Viewing 2176 - 2177 of 2,177 Reviews

Glassdoor has 2,524 Zendesk reviews submitted anonymously by Zendesk employees. Read employee reviews and ratings on Glassdoor to decide if Zendesk is right for you.