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      Zenith American Solutions

      Engaged Employer

      Zenith American Solutions reviews

      2.9

      45% would recommend to a friend

      (281 total reviews)
      avatar

      Kim Fiori

      52% approve of CEO

      33% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Culture & values

      2.8

      Senior management

      Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      281 reviews
      1.0
      Mar 30, 2022

      Corporate culture rewards bad actors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Local offices are good on west coast.

      Cons

      Individuals that are toxic get promoted. Hard working staff that exercise compassion and collaboration get stepped on.

      4.0
      Jul 28, 2018

      Love this job waiting for follow through on pay being looked at

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment. I feel like my opinion is valued even when not agreed with. Upper managment so far seems to listen and try to incoroporate some of our advice and seems like they really want us all to share in success if we can meet service expectations. I like my team even though there is one person that creates turmoil that doesn't seem to be dealt with. Overall this office and the larger company from what I can tell is SO nice compared to three other companies I have worked for. There is respect and standards and equal treatment, so some concerns about waiting for better pay and health plan I was willing to put up with. Also, this company seems to know how to manage well and get new business so I want to do everything I can here as it is a stable and growth oriented company.

      Cons

      Pay seems low to market a little bit and our health plan everyone says is great but compared to where I have been I have no idea what they are talking about - it's horrible! Not the good coverage I am used to and who has to wait 4 months for their health plan to kick in these days, are you kidding me? I didn' t even understand this when I said yes to the job or it would have likely made me change my mind. However, compared to where I came from most all my team and most all the managers are nice and treat me like an equal. Even when I had to talk to HR, the VP herself made time to meet with me and handled my problem. Also the IT people actually get on the phone with you or our local person is always so helpful to resolve issues fast.

      1.0
      Aug 22, 2016

      No longer a nice place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Normal work week is only 35 hours. Easy to get to from all highways.

      Cons

      Too many managers...not enough workers to get the job done. Complicated system changes and too many different systems....very difficult to get thru them all.

      Viewing 13 - 15 of 281 Reviews
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      ReviewsZenith American Solutions reviews

      Glassdoor has 291 Zenith American Solutions reviews submitted anonymously by Zenith American Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Zenith American Solutions is right for you.