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Zenith American Solutions

Engaged Employer

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)
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Kim Fiori

52% approve of CEO

33% positive business outlook

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

281 reviews
1.0
Jul 1, 2016

...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money. It's a decent paycheck. it's not rocket science what you're doing. The hours are basic banker hours with holidays and all the nice trimmings.

Cons

All of the good comes with a bad and here it is: The office structure IS NOT Bottom-Up. it's Top-Down. When an employee makes an error they are quick to fire them. When a manager does, it gets swept under the rug. The gossiping is rampant. If you get caught up in it, play nice or get fired/quit. if you don't get caught up in it, become a social outcast who is watched and tracked of every mistake, until you get fired/quit. Just saying - i go to work to work, not play kids' games. And one more thing that's plagued this company to the point of sad ridicule: The trustees (clients) assume they OWN Zenith, so they pretty much waltz in and do whatever they want, and Zenith just lays down and takes it, to the point of detriment to the office itself. I'm pretty sure its stuff like this that probably helped contribute to the merger and further client loss. No training. The place can be cutthroat whether you play along or not. Sink or swim...you've got weights on your ankles, anyway.

1.0
Dec 3, 2015

It's a job

Recommend
CEO approval
Business Outlook

Pros

Opportunity to gain lots of experience, a guarantee hire if you are liked you will survive. Peers are pleasant. 401K, PTO.

Cons

Pay is well below cost of living, benefits are extremely high with no opt-out . Some employees still qualify for public assistance. People are in the wrong roles. A lot of gossip start from superiors. The management team is filled with talkers who couldn't deliver without their designated right hands.

1.0
Jul 17, 2015

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Good work environment. Most offices are union shops.

Cons

Zenith did a great deal of restructuring a couple of years ago. Most managers are now located in different offices. For example, my manager works in a branch office 150 miles away. I have never met her and have only spoken to her once. She is the 4th manager I have had in the past 12 months (I have been here over 25 years). It is impossible to correct poor employee behavior when a manager cannot see firsthand what is going on....and, worse, my manager doesn't even care!

Viewing 16 - 18 of 281 Reviews

Glassdoor has 291 Zenith American Solutions reviews submitted anonymously by Zenith American Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Zenith American Solutions is right for you.