Does Zenith American Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Zenith American Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Zenith American Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zenith American Solutions?

45% of Zenith American Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zenith American Solutions 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zenith American Solutions?

Customer Service Representative (14) , Supervisor (8) , Client Services Manager (7) , Pension Analyst (7) , Claims Processor (6) , Accounting (4) , Claims Examiner (4) , Client Services (4) , Senior Customer Service Representative (4) , Staff Accountant (4) , Account Manager (3) , Accountant (3) , Claims (3) , Claims Representative (3) , Customer Service Representative (CSR) (3)

What are the pros of working at Zenith American Solutions according to real employee reviews?

"Good benefits and truly enjoyed the people I worked with over 23 years." ((in 21 reviews)); "friendly people to work with" ((in 19 reviews)); "My coworkers are great and work just as hard." ((in 13 reviews)); "Awesome team, well known company" ((in 4 reviews)); "If you want to work from home the IT department is a good place for that." ((in 4 reviews))

What are the cons of working at Zenith American Solutions according to real employee reviews?

"Poor management" ((in 32 reviews)); "There is no training and if your supervisor doesn’t like you they will make your life miserable." ((in 26 reviews)); "Heavy workload with low pay." ((in 12 reviews)); "Managers and associates bad mouth each other." ((in 11 reviews)); "Bad management, favoritism, back stabbing, gossip" ((in 9 reviews))

What are the top reviewed Zenith American Solutions locations?

San Francisco , Seattle , Las Vegas , Bothell , Alameda , Pittsburgh , Tampa , Oak Brook , Minneapolis , Wallingford , Spokane , Earth City , Indianapolis , Tualatin , Dallas , Houston , Columbia , Oxon Hill , Mendota Heights , Mokena , Washington , Covina , Sparks Glencoe , Englewood Cliffs , Chicago , Saint Louis , Phoenix , Troy , Oklahoma City , Durham

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)

Kim Fiori

52% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

281 reviews

3.0

Feb 25, 2015

Very busy. This employer is a Third Party Administrator under Taft Hartley - I was hired in August 2008 just as the bui

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Understand better how unions work

Cons

very angry members due to lay-offs. As well as dealing with Trustees. Very little management

3.0

Jan 26, 2015

Was an experience for me to say the least

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to work a Flexible schedule

Cons

Management not willing to guide me in the expectations of the position I filled, which was created for me.

2.0

Dec 15, 2014

After the merge, they lost their values

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the office was super friendly and easy to work with. Tasks I preformed were very challenging, which is what I prefer.

Cons

Management was out of touch with day to day processes. After the two companies merged, decisions were made that didn't adhere to giving the client the best service possible. There were always cuts to be made and more workload for employees with no thanks or little reward. Benefits were also cut due to the "budget". They didn't seem to want to take care of their employees like other companies do. All this led to poor employee morale. Unfortunately this affected many of the offices, not just the one I worked at. It all broke down to making the investors richer at the expense of taking poor care of the employees.

Viewing 271 - 273 of 281 Reviews

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Jobs at Zenith American Solutions

Client Relationship Director

Customer Care Advocate