Does Zenith American Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Zenith American Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Zenith American Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zenith American Solutions?

45% of Zenith American Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zenith American Solutions 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zenith American Solutions?

Customer Service Representative (14) , Supervisor (8) , Client Services Manager (7) , Pension Analyst (7) , Claims Processor (6) , Accounting (4) , Claims Examiner (4) , Client Services (4) , Senior Customer Service Representative (4) , Staff Accountant (4) , Account Manager (3) , Accountant (3) , Claims (3) , Claims Representative (3) , Customer Service Representative (CSR) (3)

What are the pros of working at Zenith American Solutions according to real employee reviews?

"Good benefits and truly enjoyed the people I worked with over 23 years." ((in 21 reviews)); "friendly people to work with" ((in 19 reviews)); "My coworkers are great and work just as hard." ((in 13 reviews)); "Awesome team, well known company" ((in 4 reviews)); "If you want to work from home the IT department is a good place for that." ((in 4 reviews))

What are the cons of working at Zenith American Solutions according to real employee reviews?

"Poor management" ((in 32 reviews)); "There is no training and if your supervisor doesn’t like you they will make your life miserable." ((in 26 reviews)); "Heavy workload with low pay." ((in 12 reviews)); "Managers and associates bad mouth each other." ((in 11 reviews)); "Bad management, favoritism, back stabbing, gossip" ((in 9 reviews))

What are the top reviewed Zenith American Solutions locations?

San Francisco , Seattle , Las Vegas , Bothell , Alameda , Pittsburgh , Tampa , Oak Brook , Minneapolis , Wallingford , Spokane , Earth City , Indianapolis , Tualatin , Dallas , Houston , Columbia , Oxon Hill , Mendota Heights , Mokena , Washington , Covina , Sparks Glencoe , Englewood Cliffs , Chicago , Saint Louis , Phoenix , Troy , Oklahoma City , Durham

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)

Kim Fiori

52% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (281 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

281 reviews

2.0

Dec 26, 2013

Disappointing turn in a disorganized company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some great people here, but they are all either overworked or phoning it in.

Cons

There is absolutely no sense of team spirit, company pride, or reward for hard work. I felt completely unmotivated to go above and beyond my essential job duties. The office atmosphere was really depressing. The benefits were good, but the employee contribution for medical was extremely high - almost $400 for one person at the time I left.

3.0

Aug 7, 2013

Every day is a hardship. The moral is low.

Pension processor

Recommend

CEO approval

Business Outlook

Pros

Near my home. I am a team player and like the people I work with in my department.

Cons

The management doesn't like the staff. There is a lot of favoritism. Evaluations by management are personal and ALWAYS critical. There is no mentoring or encouragement by management staff.

2.0

Aug 2, 2013

Somewhat OK....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working together as the team. Depending on the manager, the work environment is very professional.

Cons

Operations and Management is somewhat disconnected. Some of the decisions are made without the understanding the detail operation. Different kinds of systems. every offices seems to have the different benefits and different systems.

Viewing 277 - 279 of 281 Reviews

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Jobs at Zenith American Solutions

Customer Care Advocate

Customer Care Advocate, Sr.