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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Mar 24, 2022

      It was good until it wasn't very quickly

      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are some of the best of any industry. That's about it.

      Cons

      Lack of vision. Inexperienced leadership. Metrics and goals that are nearly impossible to attain. Constant micro managing and 1 on 1's. A complete lack of transparency. In the ever changing market, Zillow did not make a plan for when rates would rise, and they always do rise. Lack or product diversity despite promises to expand the product line. Regardless of whether one can actually originate a loan due to lack of product, they will still critique you on your metrics. If one call is dropped, usually because of the technology they keep insisting is great, you will be required to write an email to 3 or 4 individuals apologizing and promising to not let it happen again.

      3.0
      Mar 9, 2022

      Good work life balance, poor leadership

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely loved my team at Zillow. They were collaborative and so supportive of each other. We worked hard during business hours but very rarely, if ever worked evenings and weekends. I had two kiddos home with me for three months during the pandemic while working full time and the org as a whole was very supportive of whatever I needed to do, to take care of my family

      Cons

      Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on. As a result they laid off more than 2K people. When I left for maternity leave everything with the business was going great. When I came back four months later, massive layoffs. Seems unrealistic they didn’t see this was coming sooner

      3.0
      Feb 25, 2022

      Great Name, nice employees, Bad Management

      Offers advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Zillow is great and the people are kind. However, the Offers department was not managed correctly which resulted in the wind-down. Their value "turn on the lights" (transparency) was not followed when the upper management kept information secret about the status of the company and lay offs. The lack of transparency and organization is shocking. There is also no opportunity for mobility within the company.

      Cons

      Disorganized, lack of transparency, lack of internal hiring/mobility

      Viewing 304 - 306 of 2,508 Reviews
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      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.