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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      2.0
      Jan 30, 2021

      Work/Life Balance isn’t real as a sales exec

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are great and everyone is willing to help out. My manager is fantastic and always supports me. The benefits are also pretty good.

      Cons

      The sales rules are cut throat. If you miss more than 2 months of quota during a rolling 5 month period then you’re immediately fired, even during your ramp up as a new hire. There’s no real additional training/performance program to help you grow and get better. You’re constantly under the stress of wondering if you’re going to get fired each month. You only get 2 weeks of quota relief in a year, so if you take time off, then you better make sure you’re hitting quota otherwise you’re penalized. You’re also not allowed to work weekends to try to make up for the missed sales to hit quota, and they limit what times you can process sales. Zillow is spending a ton of money on a churn and burn sales force. Rather than training their existing sales execs, they replace them.

      2.0
      Sep 4, 2020

      Politics first, bad technology second

      Principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Most of the people I work with on a day to day are great * The scope of responsibility has given me career growth opportunities * Products we work on are generally user centric & making real estate better for consumers

      Cons

      * Politics, politics everywhere! A day doesn't go by where some political statement is made by senior leadership or an event being held that's political in nature. Our all hands meetings are either entirely political, or mostly political. I'm burned out by it in my personal life, I don't need it in my professional life where it doesn't belong in the first place * The technology is insanely bad. One would think that a nationally recognized brand that is top of class would have good technology, or at least not bad technology. * Does not have good technical leadership, talent. There are certainly pockets of grade A engineers, but they seem few and far between. In addition, there doesn't ever seem to be technological advancements across the company. Status quo is perfectly acceptable at Zillow. It also seems that they push talented engineers out the door via their comp package, slow movement * 4 year signing bonus cliff is a killer of top talent & tribal knowledge. Review grants come nowhere near replacing signing bonus compensation, and most take a huge pay cut at the 4 year mark, or devalue their promotions/reviews of the past

      avatar
      Zillow Response
      5y
      I appreciate the time you took to voice your concerns and glad to see you feel like Rich is doing a great job as CEO. I hope you'll reach out to me directly (davebei@zillowgroup.com) so I can better understand your thoughts on our tech organization. I would say that I don't share your comments on our technology or talent. We have incredible engineers at all levels in the organization and am incredibly proud of the products and technologies we have built and are using. There are some areas of our tech stack and processes that need ongoing investment as we look to upgrade longer running areas of our product and look at new models of building and shipping services. I am pleased with the progress we have made in this area over the last few years and hope to work with you and other Principal engineers who bring new ideas. It is definitely not a status quo environment, so please continue to share those ideas. We continue to be excited by the opportunity and work we are doing to transform real estate technology. In terms of compensation we provide annual renewal grants that take the place of sign-on and provide employees with the choice between RSUs and Stock Options for additional upside opportunities. We don’t cap salaries and offer renewal grants annually so employees continue to gain as the company grows like it has in 2020. There can be many interpretations of the word ‘politics’ and I don't want to assume to understand your usage of it. That said, if topics like equity, belonging, racism, and inclusion feel political at work then yes, we are being intentional in making those statements and we will continue to do so.
      3.0
      May 27, 2020

      Sales

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Pay! 7k/month commissions at best

      Cons

      cut throat environment where employees stepped over each other for success. To sell and survive, you'll end up over promising and under delivering

      avatar
      Zillow Response
      6y
      Our sales team is most certainly a high-producing group. The team works hard and it's teamwork that fuels our success. I'm disappointed to hear that this was not your experience, as that is not the type of team culture we work hard to cultivate. We take all feedback seriously and will follow-up with team leaders with this insight. If you have anything further to share, please feel free to reach out to me. Best of luck with your future endeavors. - Stephen Capezza
      Viewing 313 - 315 of 2,508 Reviews
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