Zillow reviews

3.4

54% would recommend to a friend

(2,509 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers that I met. Good luck

Cons

Nothing. Please be advised. Zillow's talent acquisition team are clueless. They hire folks and train the, which is great, but don't give people who have experience, are willing to take a pay cut. DO NOT APPLY

1.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home and good benefits.

Cons

If you don't know how to sell, or haven't had success with a telemarketing roll before, you may want to start at another company to get "your feet under you." The initial two week training has nothing to do with what you actually do on the phones. Granted there's a three month ramp-up period for new hires, but from what I saw, that doesn't matter because 60% - 70% of sales reps every single month don't hit quota. Regardless of whether or not they are a new-hire or have been with the company for 5+ years. The other 30% barely obtain quota and then have to stress for 2-3 weeks for any cancels just to learn that they missed quota and should have sold six-month contracts. The stress of having to worry about getting fired every month, while not making a living wage, with a "lack-luster" upper management team, and outrageous quotas, isn't worth it. If you're reading this, you probably think that I was one of the reps not hitting quota, but you'd be wrong. I was with the company for a little over a year and many veterans left in that time as well as many new-hires fired. The culture and upper-management or should I say lack of management will have you looking elsewhere fast.

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Zillow Response
2y
We are disappointed to hear we fell short of your expectations. We appreciate your candid feedback and will use this as a valuable opportunity to learn and enhance our practices. Our goal is to ensure all team members receive adequate training and support to succeed to better serve our employees. Your review gives us a deeper understanding of areas where we can make improvements, and it serves as a vital tool for our growth.
3.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

My team is a solid group of people, very kind and helpful. Kind of gatekeeping when it comes to helping me as a recent hire but I get it because Sales can be competitive. Benefits are decent; 401K match could be better but home office stipend and gym/student loan reimbursements are great additions. Fully remote is awesome, but offices are really nice and all expenses paid work trips are well funded.

Cons

Housing market is crap right now so it can be very tough to make sales to Realtors and Teams who can't spend on advertising. Stack on the NAR lawsuit and how Zillow has brokerage licenses all over the country and many people would not touch the product with a 20 foot pole. Because I'm sure the Execs are making less than the fortune they expected the comp structure does not benefit us at all. If you don't make 50% or more of your quota (which you realistically have to dial over 200 times a day for a year to get to the point where you can hit quota fully ramped) you don't make ANY money. Complete and utter BS. In addition, if you have accounts in your name but don't log a 10 minute call or they self serve after speaking to you they take that sale from you and don't count it. Again, expect to only find success working 10 hour days calling up to 250 times a day until you can really build a solid pipeline of inidividuals to follow up with. otherwise the company will withhold thousands of dollars that you rightfully earned.

Viewing 430 - 432 of 2,509 Reviews

Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.