Zillow reviews

3.4

54% would recommend to a friend

(2,509 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Apr 13, 2024

great

Recommend
CEO approval
Business Outlook

Pros

good pay, good environment, good culture

Cons

lack of upward mobility for African Americans

3.0
Apr 11, 2024

IT Support at Zillow

Recommend
CEO approval
Business Outlook

Pros

Great co workers. Relaxed metrics Good work life balance

Cons

Not a lot of options to progress Career Senior Leadership Team is not aligned with company values Compensation year over year is low. (Raises are little to nothing sometimes)

1.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home and good benefits.

Cons

If you don't know how to sell, or haven't had success with a telemarketing roll before, you may want to start at another company to get "your feet under you." The initial two week training has nothing to do with what you actually do on the phones. Granted there's a three month ramp-up period for new hires, but from what I saw, that doesn't matter because 60% - 70% of sales reps every single month don't hit quota. Regardless of whether or not they are a new-hire or have been with the company for 5+ years. The other 30% barely obtain quota and then have to stress for 2-3 weeks for any cancels just to learn that they missed quota and should have sold six-month contracts. The stress of having to worry about getting fired every month, while not making a living wage, with a "lack-luster" upper management team, and outrageous quotas, isn't worth it. If you're reading this, you probably think that I was one of the reps not hitting quota, but you'd be wrong. I was with the company for a little over a year and many veterans left in that time as well as many new-hires fired. The culture and upper-management or should I say lack of management will have you looking elsewhere fast.

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Zillow Response
2y
We are disappointed to hear we fell short of your expectations. We appreciate your candid feedback and will use this as a valuable opportunity to learn and enhance our practices. Our goal is to ensure all team members receive adequate training and support to succeed to better serve our employees. Your review gives us a deeper understanding of areas where we can make improvements, and it serves as a vital tool for our growth.
Viewing 484 - 486 of 2,509 Reviews

Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.