Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,697 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at Zillow to a friend and 48% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

54% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 375 reviews)); "Great people and mandatory fun (no joke)!" ((in 233 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 170 reviews)); "Good pay and was remote." ((in 98 reviews)); "Great teammates and company culture." ((in 63 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 89 reviews)); "Made some bad calls in 2021 that caused massive layoff" ((in 63 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 56 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 27 reviews)); "No training was given." ((in 25 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)

Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Ratings by demographic groups

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Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Apr 7, 2017

The Best Company...Ever!

Sales

Recommend

CEO approval

Business Outlook

Pros

Zillow is the best company you will ever work for. Why? It has a world class leadership team from the CEO right down to the team managers (follow the CEO on social media if you have a chance). There is a lot of transparency from senior management about what we are doing and why we are doing it. I always feel like I am part of something amazing every single day. It feels like a two-way street in the office, where employee feedback is always listened to and appreciated. I am not from America, but I felt valued, welcomed and included from the moment I walked in to my first interview until now. The company’s values in key issues such as equal pay for woman & pro-diversity makes me very proud. They retain the best talent in the industry through their company culture, innovation, ‘move fast think big’ attitude, and striving to be a top employer in tech. The office is so up-beat, it’s hard not to smile as soon as you walk in each morning!

Cons

There are no cons I can think of.

Zillow Response

9y

Thank you so much for your review. We’re working hard to create an inclusive and open environment, and so it’s especially heartwarming to hear feedback specific to those areas. The core value of Move Fast and Think Big (which you highlighted) is a large part of what makes Zillow Group a fun place to be, and I’m glad you’re feeling the impact of it. I’m happy that you don’t see any cons, though if you ever come across one, please don’t hesitate to talk to your manager, or you can contact me at tonys@zillowgroup.com. Tony Small, Group Vice President, Sales and Operations

2.0

Apr 7, 2017

Lots of potential, but mostly disappointment.

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

The benefits are fantastic. Insurance, 401k, and stock options were all above average. Lots of additional perks like the occasional catered lunch. I had some fantastic co-workers as well.

Cons

I really wanted to make a career here, but could not fit into their mold. This is a call center job. The work was very repetitive and the pressure to perform at a high volume was always present. I very rarely left my desk so I could hit the call metric that was requested. Leadership was very focused on call volume which in turn decreased the quality of our work.

Zillow Response

9y

Thank you for your feedback. Really great to hear you felt your co-workers and our benefits were fantastic. I agree we perform a high volume of tasks in a day, but strongly disagree that quality declines because of that. Our dedicated quality assurance program, reoccurring team meetings, and individual 1:1s make sure we focus on quality interactions. I'm happy to hear more details if you'd like to give me direct feedback. Email me any time at jrg@zillowgroup.com

5.0

Mar 18, 2017

Company Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Benefits. Co-workers are very friendly

Cons

They are still in business

Zillow Response

9y

Thank you for the feedback. I’m glad you like the benefits and find your fellow Zillowites friendly. At the risk of proving your point by responding to your Glassdoor review ;-), I assure you that we focus a lot on creating a great environment and a wonderful place to work. If you have any specific feedback, you can send it to me at tonys@zillowgroup.com. If you’d rather give specific feedback anonymously, you can fill out the employee survey which just went out recently. Tony Small, Group Vice President, Sales and Operations

Viewing 490 - 492 of 2,510 Reviews

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The Best Company...Ever!

Lots of potential, but mostly disappointment.

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