Zillow reviews

The training is a joke. High employee turnover rate. The provided "warm leads" are not the best quality. Most of the leads won't answer and have already been called many times by other lenders. Many of the leads who answer are not open to discussion or do not qualify. Learning resources are scarce. The overall culture towards training is negative and many people are annoyed when others ask questions. The compensation recieved for a team leader's personal success highly surmounts the compensation received for the success of the team that he or she is responsible for. They don't really care if you succeed. The cultural importance of providing good and fair products for customers varies greatly depending on the loan officer. The work to life balance is terrible. They expect you to work a lot and those who are successful work around 55-60 hrs a week.

Being a tech-based company, you must constantly change and adapt to stay ahead of the competition. Our CEO, Spencer says that if you get complacent, you will get blindsided by the competition. With that said, change is the only constant at Zillow group. If you are flexible and adaptable, it is a very fun, exciting, and challenging atmosphere, but if you prefer the status quo and do not do well with change, it would most certainly not be a good fit.