Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Dec 16, 2021

Lack of Communication

Recommend
CEO approval
Business Outlook

Pros

- Good work-life balance - Good benefits (medical, dental, mental health, etc.) - The individuals I worked with on a daily basis were exceptional - Remote options (didn't have to relocate to Seattle)

Cons

- Upper management frequently left us out of the loop despite spouting off that one of our core values is "turning on the lights" and keeping everyone informed. - We were frequently told one thing and the opposite ended up being true. For example, we were told for weeks that there would be positions for most of the technical talent after ZO shut down. In less than 48 hours, the message changed dramatically. >80% of the technical talent would be laid off. We were also told not to actively seek out positions in other parts of the company because our managers would be placing us methodically to give everyone a fair chance. Turns out the few individuals that got reallocated either already had a relationship with a manager at the new position or were asked for directly.

3.0
Nov 20, 2019

Great benefits but company culture is changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Very good benefits -Free snacks and beverages -Inclusive and diverse company -Community & Culture team puts on great events

Cons

-Lack of coaching and development -If you're not "Zillow 2.0" you will be asked to leave or be performance managed out -Seattle HR is heading in a bad direction with how they are changing the culture.

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Zillow Response
6y
Would love to get more direct feedback from you. Please reach out to me directly at dans@zillowgroup.com .
1.0
Jul 18, 2019

Have no morals gets you promoted.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have an opportunity to make a lot of money.

Cons

Zillow preaches that they only hire the best of the best and that they have core values they live by that make an outstanding employee... yes there is a ton of talent on the sales floor but I’ve watch time and time again that people who have zero morals when it comes to sales ethics are the ones being promoted over the hard working employees. To continue to promote those who lie to agents about what they are paying for, commit management known fraud within the workplace, and cheat the system is not the best form of “act with integrity” core value. After watching multiple hard working number producing employees get turned down for roles they were well qualified for I realized that being part of such a toxic environment was not for me and had to leave. I could not be apart of an organization that applauds that type of behavior.

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Zillow Response
6y
Thank you for taking the time to give your feedback. The sales team has a lot of accountability and standards around its work and production and leadership and management works very hard to make sure they are upheld. In addition, internal mobility is a core tenet of our company and it is our goal to make sure the right employees are in the right roles and we recruit and retain the best. We also have many channels - from management to human resources - to address some of your concerns and I hope you utilized those avenues when you were here. Please feel free to reach out directly to me at susan@zillow.com if you would like to provide more details on your experience. Susan Daimler SVP, Premier Agent
Viewing 106 - 108 of 2,507 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.