Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok and there is some travel with the role. It's a simple sale process.

Cons

- Base and OTE are very, very below market averages - Commission is capped (don't let recruiters lie to you that it's uncapped) - Quota changes every single quarter. Their decision making process is entirely reactionary. After a partnership announcement, they increased quota 200% and territories remained the same. - They hired a bunch of sales reps after the partnership announcement and tanked attainment - If you miss 1 quarter, you're immediately put on PM (yes, really!) - Most customer support is offshore, so be prepared to deal with a lot of pissed off customers - In the sales org, you'll act as support, administrators, and debt collectors since leaders won't invest in departments - There are no formal processes or guidelines for promotion. You have to "be a good cultural fit" in order to be promoted, even if you're exceeding attainment.

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Zillow Response
8mo
Thank you for sharing your experience. It’s clear something isn’t landing the way it should be, and we appreciate you shining a light on it. We take feedback like this seriously and would like the chance to learn more — feel free to reach out at careers@zillowgroup.com,
5.0
Sep 28, 2025

Great support system and mentors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Opportunities for growth and furthering your career. Great benefits, especially for families.

Cons

There were no cons during my time.

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Zillow Response
8mo
It's wonderful to hear that career development opportunities stand out to you. We work hard to create an environment where people feel seen, supported and empowered. Your feedback shows we’re on the right track. Thank you for your review!
5.0
Sep 25, 2025

10/10

Recommend
CEO approval
Business Outlook

Pros

Supportive, communicative and cooperative leadership, great benefits + pay, great company culture + remote work and they paid for your wifi

Cons

No real cons to working there

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Zillow Response
8mo
Thank you for your review. We built Cloud HQ to spark new ways of connecting and collaborating, and it’s exciting to see that innovation making a difference for you. Your experience reinforces our commitment to creating impactful solutions that help people thrive at work.
Viewing 124 - 126 of 2,507 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.