Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,694 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at Zillow to a friend and 46% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Zillow?

54% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (35) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 362 reviews)); "Great people and mandatory fun (no joke)!" ((in 237 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 173 reviews)); "Good pay and was remote." ((in 90 reviews)); "Great teammates and company culture." ((in 57 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 93 reviews)); "Massive layoffs out of the blue with no warning." ((in 61 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 52 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 26 reviews)); "No training was given." ((in 21 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)

Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,507 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews

1.0

Nov 9, 2018

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great work environment. You can find some really cool & down to earth people there.

Cons

So many product issues to the point where employees are blamed because for poor satisfaction. So many department& role changes.

Zillow Response

7y

Thank you for feedback. While it is nice to hear you found the ZG work environment to be positive, I am sorry to hear about your challenges with the product and departmental changes. We are constantly striving to improve our product experience, and we admittedly do not always get it right. Going forward, we are committed to investing more deeply in our product and while we recognize departmental changes can be internally disruptive, we are open to making those changes if we think it will create the best experience for our consumers and professionals. Thank you again for your honest feedback…it will help us to improve.

1.0

Sep 24, 2018

Poor People Management

Sales representative

Recommend

CEO approval

Business Outlook

Pros

-Competitive Salary, earning opportunity, and industry experience. -Generous benefits. Exciting & unique company events -Accessibility to CEO

Cons

-Organizational restructuring resulted in the appointment of team managers with zero people management experience. -Prevalent gossip, and a culture of secrecy -Unprofessional management etiquette -Growth is difficult to achieve under the tutelage of individuals with less professional experience than entry level hires.

Zillow Response

7y

Thank you for the review. We take pride in the opportunity here. I am glad your experience reflects that sentiment. Your assertions regarding the transparency of our environment and the leadership team are counter to my experience. I would love to hear more about your experience. Please feel free to email me at stevec@zillowgroup.com or pull me aside on the sales floor. Thanks again for the review. Steve Capezza - Vice President, Premier Agent Sales

1.0

Nov 9, 2017

Zillow does not value a diverse work place.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only positive as a minority was the paycheck!

Cons

They hire and promote only white people.

Zillow Response

8y

We are committed to maintaining a culture that is open, inclusive, and one that provides all employees with an equal opportunity to realize their potential and do the best work of their careers. We believe strongly that embracing a diverse workforce not only enhances Zillow Group’s workplace culture but is key to our success as a company. We recognize this commitment takes meaningful action because, for us, focus on diversity and inclusion is a way of doing business. We are always striving to do more - including the creation of a new executive position dedicated to implementing initiatives focused on diversity and inclusion that I currently serve as. If you’re willing, I’d like to hear more specific feedback from you so that we can better understand your concerns. You can reach me at rebekahb@zillowgroup.com. -Rebekah Bastian, VP of Community and Culture

Viewing 136 - 138 of 2,507 Reviews

Jobs at Zillow

Transaction Management Associate

Growth Specialist, Preferred

Sr. HR Business Partner

Senior Manager, Preferred

Zillow

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Reviews by job title

Account Manager

Poor People Management

Zillow does not value a diverse work place.

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