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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,507 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      4.0
      Aug 12, 2025

      Fun organization

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a fun, tech organization to work for

      Cons

      none that I can remember

      1.0
      Aug 11, 2025

      Awesome team held back by bad leadership decisions

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented peers at the individual contributor level who genuinely care about the work and support one another. Many front-line team members are collaborative, creative, and committed to helping customers, which can make day-to-day work rewarding despite leadership challenges.

      Cons

      Senior leadership in this org is out of touch and unqualified. The VP has no experience in this type of role, is easily swayed by flattery, and often greenlights misguided strategies from those who know how to play to her ego. Recent team restructuring promoted some of the least effective leaders into more senior roles. The new head of the strategy team, the most critical retail group, is a chronic micromanager who masks a lack of subject matter expertise with pointless busywork and constant berating. The VP either enables this behavior or turns a blind eye, neither of which reflects strong leadership. Overall, this leadership team fails to inspire, misaligns with ZG Core Values, and erodes trust in the direction of the org.

      avatar
      Zillow Response
      10mo
      Thank you for taking the time to leave a review. Your perspective matters and we appreciate you sharing it. We know that growth looks different for everyone, and your feedback gives us valuable insight into how that experience is landing across teams. One of our core values is Own It — which means being accountable for our impact and constantly looking for ways to improve. If you’re open to continuing the conversation, we’d welcome your input at careers@zillowgroup.com; or you can share concerns anonymously through AllVoices.
      Viewing 154 - 156 of 2,507 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.