Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

You learn how to be a sales professional while having fun. The ability to make 6 figures. There is never a dull moment and they give you lots of benefits and spiffs.

Cons

Too many politics, promoting is not merit based and favoritism is a part of the job in some aspects. The company has a lot of links to work out and hopefully soon. Management should be trained before appointed to management. Your success can be determined by your manager and/or your region which are both out of your control.

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Zillow Response
10y
Thank you for the review. We are glad to hear you find both the culture and financial opportunity as positive aspects of our business. Regarding career pathing and promotions, our approach is focused as much on performance and skill set as it is exhibition of our company values. I am curious to hear more about your experience; specifically pertaining to promotions not being merit based and suggestions you have regarding the continued development of our leadership team. Please feel free to pull me aside on the sales floor or schedule some time to discuss your feedback. Thanks again for your review. Steve Capezza – Senior Director, Orange County Sales
5.0
Nov 27, 2015

Great company to be a part of!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits! Commuting and Gym membership reimbursements are a huge plus. Although Zillow has grown to a 2,000+ employee company, the company maintains the startup vibe by segmenting each team to address a specific "play" or goal.

Cons

Benefits are terrific, but pay could be a bit more competitive, especially for San Francisco.

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Zillow Response
10y
Thanks for the review. We focus a lot on providing the right benefits and also calling clear plays so that teams can move fast. Glad both seem to be working. - Dan (VP and GM, Rentals)
4.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

awesome health insurance, nice office/views, fun hack weeks, some really cool people, small teams, very little bureaucracy, very exciting products, sponsors events that encourage diversity, ZSpeaker Series where famous speakers come in, Catered lunches often

Cons

Homogeneous, Elitist, Sheryl Sandberg is a big hero in this crowd, Pay is below market rate (you get paid in snacks), Painful deployment workflow (though they are improving it)

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Zillow Response
10y
Thank you for taking the time to provide this feedback on your employment with Zillow. I'm sorry you didn't have a positive experience with your manager and didn't feel supported by your skip-level manager and your HR partner. Your experience is not consistent with the feedback we have received formally and informally, through our internal surveys and review processes and with the external feedback systems we monitor. We are proud of the work we are doing to increase diversity within the Engineering team, including senior management positions. I would not label our group elitist or homogeneous, nor do I believe those are terms others would use to describe our team or culture. We recruit from many universities, certainly from what we view as some of the best Computer Science programs in the world, but we mainly hire people based on their skills and ability to work well on a team. Many of our engineers and more than a few of our engineering managers did not complete a pure CS degree in college, but have built up the necessary experience through past jobs and other learning opportunities to be top notch engineers. I'm equally proud of the efforts we have made to the Ada Developers Academy. We were first company to back this effort and have had other successful internship and fulltime hires from this program. We are active in the Women in Engineering efforts in Seattle and San Francisco and are excited to see our % of women in Engineering grow. As an industry, we have a long way to go and we will continue to be strong supporters of Ada and other programs that support diversity. I am disappointed to hear of conversations you heard that do not reflect the values of Zillow and our employees. I believe the ongoing management and employee training we are doing will better equip our employees to support diverse points of view and unbiased engagement among team members. We do not tolerate any form of discrimination or jokes about race, gender or class. If we learn of that kind of behavior, swift action is taken. Again, I don't believe that your experience is representative of the culture we have built over the last 10 years and the company that many have come to love. - David Beitel, CTO
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