Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
avatar

Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun culture, smart people and good work flexibility lead to an easy-going work environment.

Cons

Management is very hands-off. As a consequence, life can be too easy-going at times. Sometimes the teams lack a sense of direction or urgency, there is poor transparency in how decisions are communicated, and resources are not allocated well. Finally, the SF office layout is way too divided and the elevators are terrible.

avatar
Zillow Response
10y
Thanks for the review. I'm glad things are going well overall. In terms of the hands-off management comment, this is good feedback. It's sometimes tough to strike the exact right balance. We strive to trust employees to make the right decisions and aim for the right outcomes vs. micromanaging them. We certainly should feel urgency in our business as there is never a lack of work to be done. We're just getting started in rentals! While our all hands meetings are intended to address some of your concerns around providing transparency about who is doing what, stay tuned for more of this as we get into Q4. I'd like to share even more about where we're going and how we'll get there. My hope is that this helps give people greater context around how all the pieces come together. Should you have any more specific feedback though, feel free to contact me directly. Thank again. Dan Hang, VP Zillow Group Rentals
2.0
Oct 1, 2015

Inside Sales Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base salary, culture, friday Z talks, great product, catered lunches, food in office, free coffee. They take care of their employees

Cons

Horrible management, pay structure for ad space is inconsistent, high turnover, churn and burn, employees are simply a part of a numbers game

avatar
Zillow Response
10y
Thanks for taking the time to provide feedback. I'm sorry your experience at Zillow hasn't been as positive as you'd hoped. In order to address your concerns specifically, we'd need to know the division for which you work. That way, we'd have the proper context with which to respond. Please email me at dougs@zillow.com and I'd be happy to address your concerns personally. Doug Slotkin VP, Local Ad Sales
5.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Everything. My boss is awesome, my boss's boss is awesome, ... the CEO is awesome. The views are amazing, the free food/snacks/drinks are great, and the benefits are great. I'm surrounded by smart people, and am constantly learning. Little red-tape and no business politics allow for us to immediately benefit the company and have a huge impact. I love my job. -p.s.: there are treadmill desks, a candy wall, ping pong tables, and a video game room!

Cons

From what I hear, it's pretty hard to make it in the Sales department. I'm more of a software developer, so we sort-of escape that kind of pressure. Also, we could use more bathrooms. But if that's the only complaint I can think of- I think Zillow is doing fine.

avatar
Zillow Response
10y
Thank you for your review! I'm glad you are happy here. Reach out with suggestions any time. - Amy (COO)
Viewing 2209 - 2211 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.