Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Aug 4, 2015

inside sales

Recommend
CEO approval
Business Outlook

Pros

great views, free food, fun people

Cons

the job is crazy hard. every real estate agent you call has heard of/used zillow in the past and know exactly why they don't want to try again or why they haven't tried already. it gets really old trying to talk people into a product they dont want

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Zillow Response
10y
Thanks for giving us your feedback regarding your experience in Inside Sales at Zillow. I would say that while most agents have heard of Zillow, the vast majority of agents we call have not advertised on Zillow previously. We do face challenging objections from agents around budget and concerns about the ROI of advertising online - Fortunately, we have the top performing platform that generates more business for more real estate agents/brokers than any other, and this resonates with agents we engage. I wish you success in your next role. Doug Slotkin VP, Local Ad Sales
4.0
Jul 30, 2015

Growing Pains But Overall Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, wonderful working environment. You get everything you need to get the job done. Leadership vision is strong and clearly communicated. Very transparent company. Lots of fun to be had. Benefits are solid.

Cons

Some office politics to navigate in terms of alliances and cliques that can pose hurdles to pushing ideas forward and getting buy-in for projects. Challenging ramp up as processes, knowledge, and data exists in silos across the company and are not accessible efficiently . Developer resources are limited for a company this size, so being scrappy and willing to adjust technical aspects of a project on the fly is crucial to success. Growth is at a crescendo, so company culture is in transition and hasn't regained it's footing. Additionally, as it grows, "old timers" are promoted who have little to no experience managing people. No longer a start up feel, but more a corporate environment creating new barriers to getting things done in innovative ways. Work/life balance is absolutely lip service. Young singles who put in 50/60 hour weeks are recognized often and rise quickly, while those trying to strike a more reasonable approach tread water and are viewed as ineffective.

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Zillow Response
10y
Thank you for your feedback, and especially the advice to management. We appreciate and read all of this. - Amy (COO)
4.0
Jul 27, 2015

It's a satisfying place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the reasons that makes this a great place to work is having the chance to help others find their dream house while building relationships.

Cons

Not always being able to find the property and price that the client is looking for. Not being able to control the market value of certain locations.

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Zillow Response
10y
Thank you for the feedback! - Amy (COO)
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Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.