Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
avatar

Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation and culture. Can easily make 6 figures on the inside sales floor. Great people and exciting company to work for.

Cons

Upward mobility is limited especially pertaining to the sales floor. It is hard to move into management or vertically into other departments.

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Zillow Response
11y
Thanks for taking the time to share your feedback. I'm glad the experience has been positive and I wanted to address your concerns. While it is competitive to earn promotions, there are literally 100 + people who've driven great results in Inside sales and we're promoted to either sales management, in-market sales, field sales and account management leadership. We always look to promote from within; all of the 22 sales managers on our team excelled as front line sales people, earning the opportunity to lead a team. We do look closely at sales activity to help our people achieve to their potential. Recently, we allowed veterans beyond the 6-month mark autonomy as it relates to call time requirements and I think if you asked most people on our team, they would tell you that they feel empowered to manage their day. We believe that people autonomy but we always are striving to improve the customer experience and that does entail the review of customer feedback and helping our people improve accordingly. Continued success at Zillow and if you'd like to discuss your progression further, I'd like to talk to you. Doug Slotkin VP, Local Ad Sales
4.0
Mar 23, 2015

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Feel like you are a part of a team while still having the ability to work autonomously. Great leadership and explosive growth.

Cons

Communication from management can be lacking at time. With extreme growth, the unknown can seem common.

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Zillow Response
11y
Thank you for your feedback. I agree that our new employee onboarding could improve. We have made great strides here, but it can always be better -- especially beyond the first few days. We have added a program ("ZPals") and some other initiatives to try to improve this. Thank you for pushing us on it.
5.0
Mar 19, 2015

Team Lead

Recommend
CEO approval
Business Outlook

Pros

Awesome income management in tune

Cons

Stressful. hard work and pays well

Viewing 2269 - 2271 of 2,507 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.