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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,507 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Feb 8, 2015

      Overall great company, not great locally.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO is amazing and you can see his vision and passion for his company. People are very knowledgeable and helpful, in Seattle. The benefits are great. The speakers that they bring in are encouraging. Spencer, the ceo, is accessible, unlike other companies.

      Cons

      The Lincoln office was run like a good old boys club. If you question anything they will find a reason to let you go. If I could have trnsfered to the Seattle office, it would have been the best job I ever had.

      avatar
      Zillow Response
      11y
      I'm sorry you felt that way about the Lincoln office when you were there. Over the past year, we've made a lot of changes that I think you might find have changed the local office culture for the better. As the person who spends the most time in both offices, I can tell you that although the Lincoln office has its own quirks and personality, with the leadership we now have in place, Lincoln shares the same level of transparency, collaboration and respect for diverse opinions that you see in Seattle. All that said, we'll continue to work on better cross-office communication as Lincoln still has more to learn from Seattle and other offices, and Seattle has a lot to learn from the team in Lincoln. - Erin Lantz, VP Mortgages
      4.0
      Feb 4, 2015

      Pretty great place. Some growing pains

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The exec team tries very hard to make employees feel empowered + part of something broader. The company is on track to do phenomenal things. People who work here are smart, motivated and certain teams have incredible cohesion (especially dev teams).

      Cons

      It can be cliquish within depts/teams -- I.e. certain people manage all forward-facing projects. Immediate management is not always great -- further trainings and support for managers should be provided in teaching them how to encourage great work from their reports. Some work-life practices should be instilled within departments -- Particularly encouragement to take a sick day rather than WFH, regular lunch breaks, etc. This sort of balance needs to be modeled by immediate managers to create a trickle-down effect of a better environment for all.

      avatar
      Zillow Response
      11y
      Thank you for the review and the feedback. I definitely agree that we could do a better job of manager training, and this is something that we are working on. Corina (and the whole Learning & Development function) are working on this. Thank you for the comments!
      5.0
      Feb 2, 2015

      Better than I ever could have imagined...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was super nervous when this acquisition between Mortech/Zillow went down but this seriously has to be one of the best places to work in country, let alone Lincoln NE. Perks Include: Game Rooms (Ping Pong, Shuffleboard, Video Games, Golf, Basketball) Catered Lunches (Every Wednesday and special occasions) Free snacks/drinks Laid Back Work Atmosphere (tunes playing through Sonos speakers all day) Great Benefits Work Outings that are really fun Great People Opportunity 2X a year to work on whatever you want to improve company/product Casual Dress Code Encouraged to email anyone from manager to CEO with anything you need

      Cons

      I'd love to see more accountability between departments, too many issues turn into a "he said she said" type conversations that can get frustrating not only to employees but our customers.

      avatar
      Zillow Response
      11y
      I can understand why many folks were worried about the acquisition when it originally happened, but I'm so glad you are really happy with where we ended up together. Zillow's mortgages business is much stronger with Mortech and Zillow Mortgages united. Thx for your feedback about cross department functionality - it's something Jason and Doug are already working on and we'd love any other input you have on how we could do better on that in particular. - Erin Lantz, VP Mortgages
      Viewing 2278 - 2280 of 2,507 Reviews
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