Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
avatar

Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Besides the typically perks you get working at a tech company, (free food, weekly HH's, offsite events, etc) the overall culture here is awesome! I can honestly say the best part of working here is my coworkers. People come from various backgrounds, and I dig the diversity! Everyone is really smart, respectful and overall just a fun group to be around. Also, we have a good gender ratio here (as a female, that's pretty important to me) which can be difficult in tech companies. Also, dog friendly = awesome!

Cons

Trying to keep track of all the new people getting hired!

avatar
Zillow Response
11y
Thank you for your great review of Zillow and the San Francisco office. I'm glad you are enjoying our culture and smart diverse coworkers. I agree it is great to see so many female tech folks, particularly in San Francisco!
5.0
Dec 10, 2014

The Best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Culture of Zillow has continued as we have grown in size. The leadership has done an amazing job of keeping the transparency and collaborative culture alive and well. It's odd to say but every employee I talk to loves coming into work. I never hear someone groaning about 'another day at the office'. The company invests in it's employees and provides a safe, comfortable, and career growing environment.

Cons

The gym at the Zillow Tower is not a full gym. Yes, this is my only gripe.

avatar
Zillow Response
11y
Awesome. Thank you!!! Yes, Rich and Lloyd remain very involved (probably more involved than most people realize!). Lloyd mostly focuses on product and strategy issues, and Rich is very involved behind the scenes with me on a variety of things. Thanks for the great review.
5.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

There is honestly a ton of benefits from working at Zillow but I'm only going to address the top 3. LEADERSHIP: Anyone in real estate knows the 3 golden rules for success which is location, location and location. In my opinion the 3 golden rules for corporate success is leadership, leadership, leadership. If I ever quit Zillow, they have switched up how I would search for a new job. The first thing I would investigate is the leaderships track record and let's be honest Zillow's leadership is about as good as it gets. Spencer's natural charisma and knack for leadership gets two thumbs up from me. Don't get me wrong I know Zillow is a Team Sport and we have hundred's, actually thousands of very talented people but I believe the top executives are responsible for the long term growth. COMPENSATION: All and all Zillow's compensation is fair. You can definitely make really good money but be ready to grind you tail off, lucky for me I don't mind. When you throw in all the company functions, health benefits, 401K match, bonuses, regular hosted lunches, bus pass, PassPort card and much more, Zillow makes it worth it to work 10-12 days. WORK ENVIRONMENT: If you are a person that has high energy, likes loud music, likes wearing relaxed attire, competitive nature, likes to play video game at break time, working in a beautiful high profile modern building, watching the sunrise from behind Mt Rainer or watching the whales swim by at sunset in the Puget Sound........you might want to apply at Zillow

Cons

Only a couple negative ones.... I've been here for just under 5 years and personally had issues that really started to surface after we went public which I suppose typically happens. My main issues were pay related because I was hired on at certain splits and then one day they just announce they are changing it. It seems to change up a few times a year now. It's not always in the same form but they are always trying a way to push us harder to get the dangling carrot. I get it that it's good for the Zillow bottom line but it burns people out pretty quickly and ultimately provides lower level customer service to clients because we are pushed to bring on more new clients over anything else. It's an endless circle. We are so big now and unless you are a person that likes to schmooze you can often feel like your efforts go unnoticed. If you are single with no kids it's much easier to advance because you can participate in all the after work functions. I feel trapped in my position because I don't feel like I can make as much money in a different position within the company.

avatar
Zillow Response
11y
Thanks for taking the time to share your experience and thanks for your contributions since the early days of Inside Sales at Zillow. I am glad you appreciate the culture you've helped create over the years and I share your feelings. I'd like to address your concerns and then would be happy to meet with you to discuss them further if you'd like: Regarding comp changes, we are very sensitive to this concern and try to make as few as possible - I believe we make fewer than most inside sales organizations but in a growing business, there are instances when it's required to make sure we're finding the right balance between hitting our sales objectives and giving our people the opportunity to earn as much or more in the adjusted commission plan. Our approach with sales people has always been to help them realize their potential, achieve their income goals, and outline a clear path towards advancing in their careers, whether it be going into management or field sales. If you have ideas on how to motivate long time contributors like yourself, I would like to know about them - some of our best ideas have come from our people. As it relates to the challenge of managing your time with a large client base, we know the challenge and truly value the interaction our people have with clients post sale- it's one of the things that makes our sales organization great. It's important for the health of the sales person's business as well as Zillow's overall to deliver the best client service while still bringing aboard new clients to our business. Thanks again for your feedback and I look forward to speaking with you further. Doug Slotkin VP, Local Ad Sales
Viewing 2299 - 2301 of 2,507 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.